by Chris Durst Updated Dec. 29, 2016
Update 12/29/16 – AMEX jobs go fast and this job has been filled, but you’ll find more great work from home jobs on our Daily Jobs page. See our Big List of Work from Home Jobs, too, for even more choices. Happy Hunting!
Working as a Part Time Virtual Customer Care Professional, you can work from home and build a career with American Express.
What you’ll be Doing
- Working from home 20-29 hours per week, answering incoming calls in a fast-paced environment
- Addressing general and account-specific customer inquiries; providing clear and concise information and updating customer account information, as needed
- Delivering extraordinary service by following our Relationship Care® philosophy: tailoring unique solutions for each customer, reinforcing the benefits of card membership, providing relevant offers that deepen customer engagement and result in measurable value for our card members
- Using tools and resources to identify creative solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution
- Meeting performance goals that include, but are not limited to, customer survey results, average call handle time, schedule adherence, quality and Compliance standards
- Successfully completing an extensive on-the-job training class; 100% attendance required during the training period; permanent schedules will vary
=> Earn $3 per survey at PineCone Research, one of our Top 5 picks for survey cash. <=
What’s in it for you
- Competitive starting pay (minimum $15.73/hr)
- Monthly performance-based incentives, over and above your base pay
- Flexible, non-traditional schedules available
- Generous benefits package after 90 days of employment: tuition assistance, retirement programs and comprehensive medical, dental and vision plans
- Paid training, to be completed from your home office on company-provided equipment
VISIT THE AMEX SITE HERE FOR FULL DETAILS. Link removed since positions have been filled.
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