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by Chris Durst June 5, 2024
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Cotiviti has posted a Remote Transcriber job page, and we expect it will fill quickly — apply and share now!
In this Remote Transcriber role, you’d listen to recorded messages and transcribe (type out what the speaker said). The messages include “satisfaction survey responses, medical conditions, prescription drug names, and healthplan member-centric information.”
Additionally, you would note “do not call” and report them to the proper department.
Requirements include a High School Diploma or equivalent, 1-2 years experience in transcription, and the ability to listen and transcribe/type at least 50 words per minute accurately.
Starting pay is $17/hr. Benefits appear to be broad.
EQUIPMENT IS PROVIDED.
Cotiviti is hiring in the US, and no state hiring exclusions are mentioned in the listing.
Here’s an excerpt from the Remote Transcriber job posting on the Cotiviti careers page:
This role works to transcribe portions of health plan member responses to IVR calls using proprietary tools in accordance with HIPAA and company standards.
Responsibilities
- Listen to Interactive Voice Response (IVR) recorded messages.
- Transcribe IVR responses including satisfaction survey responses, medical conditions, prescription drug names, and healthplan member centric information.
- Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.
- Complete strategic transcription/marking projects as requested.
- Report member “do not call” requests to Transcription Manager.
- Escalate member reports of Adverse Events to the appropriate Program Manager as necessary.
- Escalate negative and/or life-threatening comments to the appropriate Program Manager as necessary.
- Maintain strict compliance with HIPAA and company standards.
- Complete all responsibilities as outlined on annual Performance Plan.
- Complete all special projects and other duties as assigned.
- Must be able toperform duties with or without reasonable accommodation.
Qualifications
- High School diploma or equivalent; Bachelor’s degree a plus.
- 1 – 2 years experience in transcription.
- Ability to listen and transcribe/type at least 50 words per minute accurately.
- Bilingual skills are a plus, particularly Spanish.
- Excellent written and oral communication skills; excellent listening skills.
- Ability to work independently with minimal supervision.
- Ability to work undert pressure with time constraints.
- Proficient with Microsoft Word, Excel, Outlook, and Internet Explorer.
- Healthcare experience is a plus.
- This is a work-at-home position. Access to high-speed internet is required (all other equipment will be provided).
- Must be able to sit and use a computer keyboard for extended periods of time
- Initial hours will be 8-4:30 pm ET for the first week or so to ensure equipment works/training is completed. Once training is completed the hours are flexible as long as 40 hour work week is maintained.
Compensation for the Remote Transcriber Position
Base compensation starting pay is $17.00/hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Since this job will be based remotely, all interviews will be conducted virtually.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Transcriber position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
