Work from Home Customer Service Agents Needed at Sitel

By Mike Haaren – Feb. 7, 2017

Sitel, a legitimate customer service company founded in 1985, is looking for Customer Service Agents. Paid virtual training, and benefits for full-time Agents. You’ll be hired as an employee rather than an independent contractor. “We offer part-time and full-time positions,” the company says.

Sitel hires from Alabama, Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia and Wisconsin.

Pay

Employee reviews report an hourly pay range of $9.23 – $10.32 for Customer Service Agents. “Pay rates vary depending on the skill sets needed for each client,” the company says.

Duties/Responsibilities

“Associates will take inbound customer service calls,” Sitel says. “Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting…. Our recruiters will work with you to ensure you are placed on a project that is best suited towards your skills and experience.”

Requirements

“Prior customer service experience preferred, sales experience a plus,” the company says, “and a quiet home office.” On the tech side, you’ll need DSL or broadband. “WiFi, WiMax, Satellite, dial-up, and/or Hotspots are not allowed.” PCs, no Macs. For more on requirements, click here.

To go to the jobs, click here. Select United States in the country menu and search with keywords “work at home” without quotes. Not all of Sitel’s 30 states will always have openings, so be sure to check back often if your state isn’t included. For Sitel’s work from home FAQ page, click here. Good luck!

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