Work from Home Customer Support Specialist with Benefits & Stock

By Mike Haaren – March 1, 2017

Work from Home Jobs – Customer Support Specialist – Benefits + Stock

Handshake, a growing and venture-funded young company that helps match college students and employers, is looking for a Customer Support Specialist.

Quoting from the lead,

What does a Customer Support Specialist do at Handshake?

— Provide amazing support to Handshake customers
— Resolve web-based and phone requests via internal ticketing systems, phone, GoToMeeting, and other support tools
— Maintain a standard level of excellence in regards to response times, resolution times, and the quality of the customer support experience
— Be both a support person and an experienced consultant for users of the Handshake platform
— Recognize errors in and draft improvements to content in internal and external documentation repositories
— Utilize internal tools to manage issues between Engineering, Customer Success, & other internal teams

Requirements 

Requirements include strong communication skills, excellent attention to detail, a great work ethic and availability to work Eastern Time.

Benefits (Excerpted from the Lead)

Competitive salary
Sizable Stock
Paid time off
Medical, dental, vision insurance
Hardware and Software needed
Sponsorship of meetup and conference attendance
Learning and reading materials – just ask
Working with fun, hard working, nice people!

To go to the job listing, click here. For more on Handshake and its services, click here. The company has raised significant sums from leading investors — more on that here — so the offer of stock is something to consider!

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