by Chris Durst Feb. 15, 2023
TTEC has posted openings for Work from Home Healthcare Customer Service Reps.
They are NOT CURRENTLY HIRING in AK, CA, HI or outside of the United States.
Base wage range is listed at $14-$17 per hour, PLUS performance bonus opportunities.
The company also offers a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Here’s what the company has posted about this opportunity:
“Bringing smiles is what we do at TTEC… for you and the customer. As a Healthcare Customer Service Representative working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.
What You’ll be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
- While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage range of $14 to $17 per hour plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You’ll report to Team Lead. You’ll contribute to the success of the customer experience and the overall success of the team.”
CLICK HERE for full details and to apply. To ensure you don’t miss any of our screened work from home jobs subscribe to our daily email newsletter and like our Facebook page. May you be working from home soon!
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