by Chris Durst Dec. 13, 2021
FAST MOVER – The last time we posted this opportunity it filled VERY QUICKLY! Don’t delay – apply now!
Centene is a company that serves as an intermediary for government-sponsored and privately insured health care programs.
The company has posted openings for Work from home Customer Care Professionals to, “respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner.”
They note that, “Applicants for this job have flexibility to work from home anywhere in the United States. This job is eligible for a $3,000 sign-on bonus.”
Benefits include Health insurance coverage for you and dependents.
Here’s what the company has posted about this opportunity:
“You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
- Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner.
- Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
- Provide assistance to members and/or providers regarding website registration and navigation
- Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
- Process written customer correspondence and provide the appropriate level of timely follow up
- May coordinate member transportation and make referrals to other departments as appropriate
- Maintain performance and quality standards based on established call center metrics including turn-around times
Education/Experience:
- High school diploma or equivalent required.
- 1+ years of call center customer service experience or 2+ years of customer service experience, preferably in a healthcare or insurance environment.
- Bilingual experience may be preferred.
Our Comprehensive Benefits Package:
- Flexible work solutions including remote options, hybrid work schedules and dress flexibility
- Competitive pay
- Paid Time Off including paid holidays
- Health insurance coverage for you and dependents
- 401(k) and stock purchase plans
- Tuition reimbursement and best-in-class training and development
Centene is proud to offer competitive benefits for this position. They are available for review at: https://jobs.centene.com/us/en/benefits.”
CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your work from home plans!
PLEASE SHARE this post – turn your friends into Rat Race Rebels!
[social_warfare]