by Chris Durst April 14, 2018
Apple is hiring more At-Home Advisors! Apply/share quickly if interested – these jobs fill fast! Computer and paid virtual training provided. Benefits.
Update — Looks like Apple has received all the applications it needs and has removed the job listings. Good luck to everyone who applied! We’ll post again when they resume hiring. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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Note: As you can see from this “snip” from their site, this is a work from home position with multiple openings, and you can live in any city across the US.
Avg. pay is reportedly $15.17/hr., with “great benefits,” paid virtual training, free iMac and headset, and an employee stock plan, too.
FROM THE APPLE SITE:
This is a work from home position and you can live in any city across the US – you do not need to live in the city this is posted in to be considered.
Job Summary
You’re a problem solver and easily connect with customers! You exceed their expectations with your guidance, knowledge, and real passion for technology. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications, analyze, isolate and resolve a variety of complex technical issues, and comfortably navigate a technical environment. Since the launch of the App Store, our Advisors have helped developers revolutionize the industries of business, healthcare, education, entertainment, and so much more. Through your support, you can help developers continue to transform lives and change the world. If this sounds like you, you could be the next AppleCare At Home Advisor on our Partner Relations team. We’re committed to helping employees explore their potential.
This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Key Qualifications, in Apple’s Words
- Minimum 2 years supporting customers via phone, e-mail, chat, and/or in person
- Experience supporting customers via phone, e-mail, chat, and/or in person
- Passion for customer service and ownership of the customer experience including comprehensive issue resolution
- Able to effectively tailor communication and style to differing audiences
- Able to self manage and work independently in a fast-paced, constantly changing environment
- Thrives on a team where expertise is shared and feedback is welcomed
- Effective time management including ability to multi-task, organize and prioritize
- Able to research and grasp information across multiple tools while talking with customers
Additional Requirements
Available to attend approximately 5-6 weeks of required training on a fixed schedule that may include weekends
Flexible to work between the hours of 7:00am and 10:30pm Central including weekends and holidays, with the possibility to flex up or down hours depending upon business needs
Successful completion of a pre-employment assessment and background check
Successful completion of initial training
Able to meet minimum typing speed of 40 WPM while talking with customers
For full details and to apply, click here. For more, see Apple’s Advisor FAQ page. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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