BroadPath Now Hiring a Large Team of Customer Service Reps and Supervisors


by Chris Durst       Aug. 15, 2017

BroadPath Healthcare Solutions is a well-established and well-respected company that hires many work from home employees. Current employees rate the company 4 out of 5 stars on Glassdoor!

Currently, they’re hiring a “LARGE TEAM” of Customer Service Representatives and Supervisors for a major Member Service Project.

The job will be for the duration of the project but, in speaking with previous/current project-based employees, if you perform well on the assigned project you may well be picked up for other projects. Now is your chance to get on board with this great company and dazzle them with your abilities.

Pay details are not posted, but they are generally very competitive.

Here’s what they have to say:
“This team will be responsible for a member services engagement with a top five health plan. If your application is accepted, you will be advanced to the pre-qualification stage in our process.

RESPONSIBILITIES
Supervisors

  • Oversee day to day operations of inbound call center Healthcare Member Services Team
  • Maintain and monitor team performance, quality and schedules
  • Ensure compliance to policies, procedures, state and federal regulations

Member Services (Customer Service)

  • Receive inbound calls from current and potential members with inquiries regarding eligibility, benefits and authorization services
  • Estimate members out of pocket expenses for select procedures or services and explain member co-payments
  • Document call information per approved operating procedures

Basic Qualifications

  • Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
  • Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call
  • Excellent verbal and written communication skills
  • Ability to remain focused and productive each day though tasks may be repetitive”

Click here for more information and to apply. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. Good luck!

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