$12-$13/Hr. F/T Virtual Customer Service – Tech Support with Conduent + Benefits

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By Chris Durst            Dec. 4, 2018

Conduent is a spin-off from Xerox and is now a $6 billion company that supports the world’s largest brands.

The company is hiring f/t Work From Home Customer Service – Tech Support Reps. No college needed, paid virtual training provided at $12/hr. Increase to $13/hr. after 90 days.

Benefits are also included. In the company’s words:

  • We offer Medical, Dental, Vision benefits, comprehensive coverage with flexible options, including FSA and HSA and 401K
  • Paid Time Off
  • Fun team oriented remote environment, we believe in Employee Engagement and want you to have fun
  • Company discounts at restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and more
    • We offer varying schedules based on business needs
    • We offer ongoing training programs to advance your career
    • Mentorship programs to help you be successful

Here’s what the company has to say about the role:

We currently have immediate openings for this opportunity in the following states:

Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.

As a Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.

Requirements:

  • Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
  • Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
  • Are you available to work an 8-10hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
  • Handle multiple computer applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
  • Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
  • Ability to type 35 WPM while talking to customers
  • Successful completion of pre-employment assessments and a background check
  • A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.
  • Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
  • High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable
  • High School Graduate or general education degree (GED) required
    18 years of age or older

Click here for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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