By Mike Haaren – Nov. 11, 2016
Work from Home Jobs – Tech Support – Paid Training + Benefits
Are you the person your friends call when they’ve got a tech problem? If so, Support.com has a couple of jobs that may interest you. No state hiring restrictions are mentioned.
Support.com is a legitimate company that’s been around since 1997. They’ve been hiring work from home tech support employees for quite a few years.
Remote Services Technicians
This job pays $10.25/hr. after training. Training is virtual and pays $9/hr. Requirements include one year’s experience setting up home networks (or equivalent technical training) and one year of related experience in a customer service environment. You’ll also need an understanding of wired and wireless home networks, and to type 30-40 wpm.
You’ll be providing tech support to Support.com’s customers via inbound calls.
Benefits include medical, dental, vision, 401(k), paid time off and an employee stock purchase plan.
Client Services Technicians
This job pays $11/hr. Paid virtual training, rate not mentioned. Requirements include one year’s related experience in a customer service and/or technical support environment. You’ll also need an understanding of wired and wireless home networks.
You’ll be responding to inbound calls for tech support. You’ll also be making outbound calls to new customers to touch base.
Benefits include medical, dental, vision, 401(k), paid time off and an employee stock purchase plan. There’s also a differential offered if you’re bilingual in Spanish.
To go to the jobs, click here, then click on Current Openings, then search with the keyword “remote” without quotes. Employee reviews give the company 3 stars out of 5 on Indeed and 2.5 on Glassdoor. Good luck!
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