By Mike Haaren – May 1, 2017
Work from Home Jobs – Tech Support – Paid Training + Benefits
Are you that person your friends call when they have a tech problem? If so, check out these jobs at Support.com — with benefits. (No geographical hiring restrictions mentioned.)
Support.com is a legit company that’s been around since 1997. They’ve been hiring work from home tech support employees for quite a while.
Remote Services Technicians
This job pays $10.25/hr. after training. Training is virtual and pays $9/hr. Requirements include one year’s experience setting up home networks (or equivalent technical training) and one year of related experience in a customer service environment. You’ll also need an understanding of wired and wireless home networks, and a typing speed of at least 30 WPM.
You’ll be providing tech support to Support.com’s customers via inbound calls.
Benefits include medical, dental, vision, 401(k), paid time off, and an employee stock purchase plan.
Client Services Technicians
This job pays $11/hr. Paid virtual training; pay rate during training not mentioned. Requirements include one year’s related experience in a customer service and/or technical support environment. You’ll also need an understanding of wired and wireless home networks. If you’re bilingual Spanish, super — you’ll get a pay differential.
You’ll be responding to inbound calls for tech support. You’ll also be making outbound calls to new customers to touch base. As with most customer support jobs, you’ll also be upselling and working hard to retain customers.
Benefits include medical, dental, vision, 401(k), paid time off, and an employee stock purchase plan.
To go to the jobs, click here, then search with the keyword “remote” without quotes. Employee reviews on Indeed give the company 3.1 stars out of 5, and on Glassdoor 2.5. For more jobs like these, see our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your work from home plans, geeky or otherwise!
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