From the Work from Home Email Bag – Fall Brings Surge in Home-Based Jobs

By Mike Haaren

Aug. 2, 2012

Each year as summer ends and fall begins, we see new recruiting drives from employers of home-based workers. This year continues the trend, with some companies announcing thousands of openings.


Just this week, TeleTech, a provider of business process outsourcing services, announced that it seeks approximately 7,500 home-based agents.

According to the company’s press release, the openings “are for seasonal, part-time customer experience associates, technical service support and bilingual talent across 41 states and Washington D.C.” For details, see the announcement here.


Other companies such as Apple and Convergys continue to boost their work from home teams as they see the rises in productivity, loyalty and real-estate savings that come with telework. A well-known 2009 Cisco study, for example, showed that the company’s telework program produced $277 million in annual savings from increased productivity alone.

Apple continues to hire home-based advisors. According to the company’s recent job descriptions, “As an Apple At-Home Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs.” As an iTunes advisor, “you will take inquires from our customers to assist with diagnosing issues and handling account and product questions.”

For more on jobs at Apple, see can also find the openings by using search terms such as “Apple at-home advisor.” CareerBuilder and other job boards often list Apple’s virtual positions as well.

Convergys, a long-time employer of home-based agents, also continues to hire. According to the company, “Responsibilities include processing customer orders and sales, providing and receiving various information, up-selling client products, plus handling miscellaneous customer service and general information calls via the phone or Internet.”

For more on Convergys’ positions, see


As blogs continue their march into the mainstream and are seen as indispensable for many large websites, jobs for bloggers open up, too. For example, recently posted a job at seeking “32 NFL bloggers.” also posts many openings for bloggers, copywriters and the like.

Similarly, employs hundreds of home-based writers for its 900-plus “Guide sites.” The company continues to hire writers to cover a wide array of themes and topics. These range from asthma to bed-and-breakfasts to homeschooling, cheerleading, poker and beyond.

For more, go to and click on “Write for About” at the bottom of the page on the right.

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