Inbound Order Support/Customer Care – $11/Hr + Bonuses

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by Chris Durst       Feb. 6, 2018

Conduent is expanding their Customer Care team and they are hiring people to work full-time from home in the following 37 states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.

Here’s what they have to say about the position:

“As a member of the Customer Care team, you’ll focus on problem-solving alongside a team of specialists. As you answer incoming calls, you’ll assist customers with a variety of product issues while also building trust with the client. At Conduent, we give our employees the opportunity to further develop their interpersonal communication skills and push boundaries of collaborative thinking.

Conduent Offers:

  • Competitive compensation $11/hr + Bonus
  • Full Time Employment
  • Medical, Dental, Vision, & 401k plans
  • Paid Time Off after 6 months of employment
  • Fun team oriented remote environment
  • Company discounts – Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more

As a Work At Home Call Center Representative you will support our customers as a first point of contact to provide solutions to their product needs/orders. We will rely on you to actively listen to our customers and use your love of retails sales, passion and creativity to meet their needs.

Requirements:

  • A customer service aptitude!
  • Are you able to handle customer inquiries and resolve customer issues?
  • Minimum 6 months experience interacting with customers in some capacity (via phone, chat, in person, etc.)
  • Have the discipline to work remotely and follow a set schedule
  • Are you available to work an 8-10hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including weekends and holidays while having the ability to adjust to a change in schedule based on business needs ?
  • Handle multiple computer applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Smartphone, tablet, operating systems, PC or Mac experience
  • Ability to attend approximately five to six weeks of required online/virtual training on a fixed schedule that may include nights or weekends
  • Ability to meet minimum typing speed of 20 WPM while talking to customers
  • Successful completion of pre-employment assessments and a background check
  • A quiet distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the same workspace during your scheduled shift.
  • This position requires a non-digital landline, also known as POTS, Plain Old Telephone Service, please insure you have POTS or are able to obtain before making an application.
  • High Speed Internet Service (10 megabits download and 3 megabit upload) from
    High School Graduate or general education degree (GED) required
    18 years of age or older”

Click here for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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