By Mike Haaren – Rat Race Rebellion Co-Founder – Nov. 2, 2020
Work from Home Chat Jobs – HS Diploma + 6 Months’ Customer Service Experience – $15/Hr. After Nesting – $13.50/Hr. During Virtual Training
Apply or share quickly if interested — these always fill fast.
UPDATE: Nov. 2 — As noted, these jobs always fill quickly. The listing has been deleted. For more jobs like these, be sure to check our new Daily Jobs & Gigs page. Good luck to everyone who applied!
KellyConnect has reopened hiring for f/t work from home Chat Reps. Many RRRebels have been hired at KC over the years. (Also hiring for Overnight Chat Reps.)
Reportedly not hiring from AK, CA, DC, HI, NY, NJ, or the city of Seattle, WA. But that’s not official. (With thanks to RRRebels Kanika J. and Eric G. for the tips!)
Per the company, the job includes paid virtual training at $13.50/hr., then to $15/hr. after about 5 weeks.
Here’s what the company has to say about these positions:
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What You’ll Love About Us
Paid training at $13.50
Increase to $15.00/hour after successful graduation of Nesting – (roughly 5 weeks of employment)
Benefits offered after 90 days of employment
Paid Holidays after 90 days of employment
99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.
Locating music, apps, and movies on various devices
Product feature inquiries
Resolving username and password difficulties
Troubleshooting email issues
Navigating customers through various apps
Data sharing & synchronization troubleshooting
Verifying proper hardware and software configuration and set up
Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more
What We’ll Love About You
Regular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessary.
Must be able to work a 2nd shift between 1pm – 1am EST
Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
Possesses a strong work ethic with a stable work history
Great communication skills
Desire a long-term career with growth
Openness to feedback and willingness to improve
Familiarity with iOS and/or MacOS, or comparable technology
What You’ll Need
High School Diploma or GED
18 years or older
Minimum 6 months of customer service experience
Legal authorization to work in the US
High speed internet service
To go to the jobs and to apply, click here. The job title is “Chat Technical Support Representative.” NOTE – Rebels report that it can be tough to grab an interview slot in the company’s scheduling software. They say that around midnight is the best time, and you may have to keep trying. We’ll post here if we hear more! For other jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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