NON-PHONE JOB: Work from Home Using Chat and Email!


by Chris Durst       July 20, 2017

ModSquad hires home-based contractors to moderate forums, chat with customers, manage communities, and create buzz in social media. The official name of the position is – Mods (Moderators).

This is a freelance opportunity and you can select the projects you want to work on, and set your own schedule.

From their site:
“Keep your day job! Our network is teaming with moonlighters, plus enterprising stay-at-home parents, students and retirees.

The Mods are a talented network of independent professionals who bring skills, finesse and experience to help companies and organizations engage their audiences across all digital channels, like forums, helpdesks, games, virtual worlds, email, VoIP, live chat and social media. From content moderation to customer support and community management to social media services, the Mods do it all, and more.

What is the opportunity for me?
ModSquad offers a freelance business opportunity. As a Mod, you’ll perform all your digital engagement services as an independent contractor. You have the freedom to choose the projects and the schedule that works best for you.

How do I get started becoming a Mod?
It’s easy. If you haven’t already, click on Join the Mods on our home page and complete the network application form. Once you submit that form, you’ll receive an email acknowledging receipt, usually within 72 hours. We may have a project that’s an immediate fit, but more likely, it will take some time for us to match you up with a project – and sometimes we never find a match. Rest assured our managers are constantly reviewing our Mod network when there’s available work on their projects.

What do I need to join the network?
You’ll need an updated resume/CV, and, certainly, passion and enthusiasm for digital engagement. Want to know more about us before you apply? Check out our services, view samples of our work, subscribe to our blog and chat with us on social.

What is required from a technical or business setup to be a Mod?
For starters, you’ll need a computer, secure internet access and a workspace that is private, secure and noiseless. Then each project has specific requirements for skills and equipment. There are no surprises; we share project-specific requirements in advance of Mods’ choosing the project.

How do you determine if there is a fit or not in the Mod network?
It comes down to current client opportunities that fit with your skills, experience and passions. We’re always bringing on new clients and our work is constantly changing. There is no such thing as a cookie-cutter Mod.

Can Mods work for other companies?
Of course! As a Mod, you operate your own business and ModSquad is not a jealous client. You can offer your services to as many other clients as you like, and we encourage you to do so.

Who sets my schedule as a Mod?
You set your schedule. Our automated system typically releases each project’s client schedules in advance on a monthly basis, and you’ll be given the chance to select what works for you.

How much can I make as a Mod?*
It generally depends on the market’s demand for your experience and skills, how much you’re able to work, and how well you perform. As you can imagine, Mods with hard-to-find native language abilities or mad tech skills can demand higher hourly rates. Your revenue is completely dependent on your schedule, performance and the type of projects on which you choose to work. The payment structure varies from client to client due to length of project, skillset desired and services needed.

* While they don’t list a range on their site, we’ve heard from current Mods that the range is $8 – $12 per hour depending on the project you are working on.

Click here for details and to apply. To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. Good luck!

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