By Mike Haaren – RRR Co-Founder – Nov. 16, 2017
New Work from Home Jobs at U-Haul – P/T Roadside Assistance Agents – Hiring through Dec. 1 – Pay $10- $14/Hr. per Employee Reviews – Other WFH Jobs Also Posted
U-Haul is hiring more part-time Roadside Assistance Agents. They also posted a new listing for Customer Service Agents and two new listings for (inbound calls) Sales Agents.
In its earlier job listings, U-Haul included the text, “Work from anywhere in North America.” This is absent from its new listings, but we assume it’s still true. Our Facebook members who work at U-Haul say these jobs are multi-state. (We’ll post here if we learn otherwise.) Per the new listings, you must be available to work Arizona hours.
Here’s what the company has to say about the Roadside Assistance Agent openings, excerpted (we’ll give links for all jobs below):
Availability Requirements for this position
Must be available 8 hours a day Monday-Friday between 4am-2pm (AZ time)
Must be available at least three days a week including Mondays and Fridays
Must be available Saturday or Sunday for 10 hours from 4am-2pm (AZ time)
Training Requirements for this position
100% attendance is required for the first 90 days of employment.
Orientation – December 11th & 14th @ 12pm-2pm (AZ time)
Educational period begins – Week of December 18th Monday-Friday @ 7am-12pm (AZ time) for 3 weeks.
Must be available to work Holidays.
Our state-of-the-art Call Center provides a variety of in-bound call support. Call center team members take back-to-back, incoming customer calls handling and determining a resolution to escalated calls during their rental.
Provide exceptional customer service with a sense of urgency by identifying the problem, selecting and dispatching appropriate repair services.
Rationalize certain situations and make decisions based on reason and best judgment. Comprehension of policy and procedures will play a critical role in performance of these expectations.
Adding details and maintaining essential documentation for all rental contracts.
Your primary job responsibility is to diagnose mechanical issues and arrange service for the customer that will be time sensitive. This will include walking the customer through mechanical complications over the phone, and explaining technical assistance in a way the customer will understand.
This job might be for you if:
If you are looking for a part-time position
You enjoy helping people and love being rewarded for your performance
You thrive in a fast paced environment with a focus on quality and attention to detail
You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
You communicate efficiently through Instant Messenger
You have the perfect home-office free of distractions and background noise
You have a good understanding of U.S. geography
This position prefers an individual that is mechanically inclined or has a general knowledge of mechanical and automotive skills.
A non-wireless USB headset with a microphone: will be required to be compatible with the phone system. (Preferably Plantronics or Sonnhesier)
To find all of U-Haul’s work from home openings, click here. Then click on View Job Listings, then search with “work from home” without quotes. For more jobs like these, see our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your work from home plans!
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