Work from Home as a Member Engagement Specialists with Catasys

work from home jobs

by Chris Durst       Jan. 29, 2020

Catasys is a California-based company that provides health management services for health plans, employers and unions through a network of licensed healthcare providers.

The company currently has a posting for work from home Call Center Representatives (Member Engagement Specialists). This position involves, “making outbound calls to, and receiving inbound calls from, targeted health plan members. Your key goal will be to generate interest in OnTrak, a 52-week whole-health program designed to help members better manage their health and wellbeing. In most cases, you will be a prospective member’s first contact from Catasys, and you’ll pave the way to facilitate enrollment by the Care Coach team.”

The company rates 3 out of 5 stars on Indeed and 3.4 out of 5 stars on Glassdoor.

Regarding compensation, the company states, “In addition to a competitive salary, you will earn incentive pay for each member enrolled — and there is no cap. Our top-performing Member Engagement Specialists earn over $2000 in bonuses each month. We also offer comprehensive benefits, including medical, dental and vision insurance; a 401(k) plan; paid holiday and sick time; flexible spending accounts and more.”

Here’s what Catasys has to say about this opportunity:

  • If you have been successful in outbound sales, are competitively driven, and want to start selling something that matters;
  • If you are self-driven and do your best work from your home office;
  • If you want unlimited income potential partnered with a competitive hourly rate;
  • If you have developed the skill to listen to your customers and adjust your approach based on their needs; and
  • You have the ability to work 12-9pm EST, and adjust your hours according to the needs of the business.

We want you to apply!

We are seeking highly dedicated candidate with exceptionally high standards who expect personal and team performance to be nothing short of the best.

We are leveraging your sales skills to motivate and inspire our member population to enroll into our 52-week OnTrak program.

Help us drive our mission: Help improve the health and save the lives of as many people as possible

More about the role:

If you combine a passion for helping others with persuasive interpersonal skills, this may be the most challenging and rewarding job you’ll ever love:

  • You will help an underserved population see the value of joining an innovative program that is very successful in helping members improve the quality of their lives.
  • Rather than taking a “hard-sell” approach, you’ll educate and motivate people to enroll.
  • In addition to a competitive salary, you’ll have unlimited earning potential through incentives.
  • We’ll provide paid professional training, a company laptop, a stipend to offset Internet costs, excellent benefits and more.
  • You’ll feel good about representing a program that puts members first and focuses on outcomes, spending a year with each member to help them learn new behaviors.


  • 1 or more years of experience in outbound sales to consumers
  • A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
  • Excellent oral and written communications with strong listening/comprehension abilities
  • Great phone presence, including the ability to:
    • Engage and motivate using patience and conversational approach
    • Convey confidence and a positive attitude
  • Must be technically savvy to be successful in this role. You’ll use multiple applications on your work computer while holding a conversation
  • Microsoft Office experience
  • Bachelor’s degree preferred
  • High school diploma minimum

All work from home opportunities require:

  • A quiet, private, distraction-free home office work environment
  • A reliable high-speed internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
  • Willingness to do constant sedentary work
  • Discipline to work from home while following a set schedule
  • Background check clearance”

Click here for full details and to apply. For more jobs like these, be sure to check our Newest Jobs & Gigs pageTo get our new job postings ASAP, like our Facebook page and check your feed for our posts. May you be working from home soon!

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