Work from Home as a TTY/English Telephone Interviewer – $14.50/hr, Equipment Provided

work from home

by Chris Durst         Nov. 19, 2019

$14.50/hr – Paid Training – Equipment Provided – Nationwide  – No Degree Required

Headway Workforce Solutions is currently recruiting on behalf of IMPAQ International to help them hire TTY/English Telephone Interviewers.

These are part-time positions with the possibility of moving to full-time based on your performance and the availability of projects.

Pay is $14.50/hour and paid training begins on January 20, 2020.

Here’s what the company has to say about this opportunity:

“On behalf of IMPAQ International, Headway Workforce Solutions is currently seeking TTY/English work from home Telephone Interviewers. Interviewers will ask questions over the phone regarding Medicare benefits. This position pays $14.50 per hour, offering at least 20 hours of work per week, and the position lasts from February 10, 2020 – May 29, 2020. Required paid training will begin January 20, 2020 and will conclude by February 7, 2020. Training will be a combination of at-home study and classroom/webinar.


  • Work from home! (Or from IMPAQ’s Survey Center based in Columbia, Maryland)
  • $14.50 per hour
  • Paid training
  • Consistent schedule offered – 20 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs

Available shifts are listed below; qualified candidates must be available to work the full shift hours for the selected shift, and maintain the selected shift Monday through Friday for the duration of the assignment.

8:00 AM – 12:00 PM Monday – Friday
10:00 AM – 2:00 PM Monday – Friday
12:00 PM – 4:00 PM Monday – Friday
2:00 PM – 6:00 PM Monday – Friday
4:00 PM – 9:00 PM Monday – Friday

All times are in Eastern Time Zone.

>>> IMPAQ to provide IT equipment and resources (laptop, headset, system access)

As a TTY/English Telephone Interviewer, you will:

  • Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance
  • Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints
  • Read the questions clearly and verbatim to the participant
  • Accurately record outcomes and issues

Position Qualifications:

  • High school diploma or GED required
  • Strong attention to detail
  • Ability to read and speak English fluently
  • 6 months of customer service experience preferred; preferably in a government agency, hospitality, financial/banking, or professional office setting
  • Background check required

Click here for details and to apply. To be the first to hear about jobs like this, like our Facebook page and check your feed for our posts. May you be rocking your Rebellion soon!

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