Work from Home Customer Service Reps Needed at TTEC

By Mike Haaren – Co-Founder, Rat Race Rebellion – Aug. 15, 2019

TTEC is hiring Customer Service Reps in most states. Sorry, but the company says it’s not hiring from the following locations: CA, ME, MD, NJ, RI, WI, OR, WA, NY, CT, MA, VT, HI, AK, DC, AZ, CO, KY, NV, OH, IL or the Virgin Islands.

No college required. The main requirements are a HS diploma or equivalent and at least six months of customer experience.

It’s not clear from the listing if these openings are full-time, part-time, or both. If we hear more we’ll update!

Pay isn’t mentioned. Employee reviews at Glassdoor say typical pay is $11/hr.

Here’s what the company has to say about the job:

You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule – search no more.

You’ll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we’ll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You’ll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience.

As a TTEC Customer Experience Champion, You’ll Enjoy:

— Career advancement opportunities
— Employee Rewards and Employee Discounts
— Continuous training and mentoring – lots of learning for aspiring minds
— Diverse, inclusive, and community-minded organization
— A fun and encouraging remote work group

Why You? What You Bring:

Being bold, passionate and real. It’s what connects us here at TTEC. Does the following describe you as well?

— High school graduate or equivalent
— Exceptional communication skills
— Ability to thrive in a dynamic environment
— Six months or more of customer service experience
— A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)

If you’re a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!

Career Changers welcome here:

Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals.

The Equipment You’ll Need:

Your own computer with the following technical requirements:

USB Headset
USB drive to access our systems
Dual Monitors recommended
A dedicated telephone (landline) or smart phone/device is required at all times during employment

For more detail and to apply, click here. For more jobs like these, be sure to check our Newest Jobs & Gigs pageTo get our new job postings ASAP, like our Facebook page and check your feed for our posts. May you be working from home soon!

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