Work from Home U-Haul Sales and Reservations Agents – $14 – $18/hr

Work from home

by Chris Durst       Updated March 2, 2019

U-Haul has posted openings for part-time work from home Sales and Reservations Agents. While you don’t have to live in Arizona, you do have to be available to work AZ hours.

Per the company, “potential to earn $14-$18 per hour average (base plus bonus)” – see details below.

Training is virtual and paid.

Here’s what the company has to say about this opportunity:

“Our state-of-the-art Call Center provides a variety of in-bound call support. Reservation agents take back-to-back incoming calls from customers utilizing both the U-Haul toll free 1-800-GO-UHAUL phone number and customers calling specific U-Haul Moving Centers across the U.S. and Canada. Agents answer general product and rental inquiries, as well as secure and schedule reservations for U-Haul trucks, trailers, towing devices, hitches and storage rooms.

  • Answer incoming calls and provide technical support and assistance with regards to scheduling truck and trailer rentals.
  • Receive and handle a large number of inbound calls daily.
  • We are seeking people that can “WOW! our customers and continue to earn that customer’s loyalty.
  • Shift start/end times, days scheduled and total hours scheduled each week will vary based on call volume.
  • Great opportunity for a second job.
  • Moonlighting position.
  • Work from home – No commute.
  • Take incoming calls only – No outbound calls.
  • Three weeks of instructor-led paid training/education.
  • Base plus bonus – Potential to earn $14-$18 per hour (average base plus bonus).
  • Moonlighter benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.

Performance Compensation Bonus*

Payment of bonus is determined weekly and paid $2.05 per piece of equipment reserved. There is no bonus during the education/training period. After training new team members starting in week four through week eight, new team members will qualify to earn a bonus if they achieve 3.0 confirmed reservations per hour worked. Starting week nine of employment team members will qualify to earn bonus if they achieve 3.25 confirmed reservations per hour worked and are in compliance with a weekly monitored call.

Requirements for this position-

  • Basic keyboarding and computer skills.
  • Excellent verbal communication and listening skills.
  • Clear speaking voice.
  • General knowledge of U.S. geography.
  • Positive business attitude.
  • You must be available to work holidays.
  • Shift start/end times, days scheduled and total hours scheduled each week will vary based on call volume.
  • Must meet technical eligibility requirements (see details below).

This Job might be for you if:

  • You enjoy helping people, have an outgoing personality and have a customer focused attitude.
  • You thrive in a fast-paced environment with a focus on quality and attention to detail.
  • You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens.
  • You can handle multiple phone lines and easily handle stressful situations.
  • You communicate efficiently through an instant messaging program.
  • You can work independently delivering practical solutions and you thrive in a collaborative team environment.
  • You have the perfect home-office which includes being free of distractions and background noise.
  • You have a good understanding of U.S. geography.
  • If you are looking for moonlighting work.
  • You are comfortable with online learning and remote supervision.
  • You are comfortable installing computer programs.
  • You are comfortable navigating multiple computer programs at one time.


  • Working Mondays, Fridays and one weekend day is required.
  • You must be available to work holidays.
  • Shift start/end times, days scheduled and total hours scheduled each week will vary based on call volume.


  • Three weeks of instructor-led paid training/education. Week one is accelerated classroom education with an instructor. Week two and three are hands-on education in small groups with an instructor. After initial education work independently with additional continued education courses and counseling from the manager, assistant manager and team coach.

The following is required to work from home

  • You must have a quiet, private work area.
  • Dependent and child-care arrangements must be made as if you were working at a U-Haul site.
  • All work duties including education must be performed at your home address.”

Click here for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. And if you’d like to see more Customer Service Agent positions, check our Customer Service Jobs page. Good luck!

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