Work from Home Full-Time Customer Service Reps With U-Haul – Training Starts May 6th


by Chris Durst         April 22, 2019

U-Haul has posted openings for full-time work from home Customer Service Agents. While you do NOT have to live in Arizona, you do have to be available to work AZ time hours.

According to their job posting, online orientation starts April 29. Hiring starts May 6, 2019. So don’t wait to share or apply if you’re interested!

Pay details are not listed in the post. Glassdoor employee reviews vary on the pay range, but the average appears to be about $10-$11/hr. However, that’s not official.

Here’s what the company has to say about these roles:

Requirements for this position 

  • Basic keyboarding and computer skills.
  • Excellent verbal communication and listening skills.
  • Clear speaking voice.
  • General knowledge of U.S. geography.
  • Positive business attitude.
  • You must be available to work holidays.
  • Shift start/end times, days scheduled and total hours scheduled each week will vary based on call volume.
  • Must meet technical eligibility requirements (see details below).

Training/Education

Three weeks of instructor-led paid training/education. Week one is accelerated classroom education with an instructor. Week two and three are hands-on education in small groups with an instructor. After initial education work independently with additional continued education courses and counseling from the manager, assistant manager and team coach. All work duties including education must be performed at your home address.

Our state-of-the-art Call Center provides a variety of in-bound call support. Call center team members take back-to-back incoming calls handling and determining a resolution to escalated calls during and after their rental. Great opportunity for Students!

This Job might be for you if:

You enjoy helping people, have an outgoing personality and have a customer focused attitude.
You thrive in a fast-paced environment with a focus on quality and attention to detail.
You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens.
You can handle multiple phone lines and easily handle stressful situations.
You communicate efficiently through an instant messaging program.
You can work independently delivering practical solutions and you thrive in a collaborative team environment.
You have the perfect home-office which includes being free of distractions and background noise.
You have a good understanding of U.S. geography.
If you are looking for Seasonal work, up to 40 hours.
You are comfortable with online learning and remote supervision.
You are comfortable installing computer programs.
You are comfortable navigating multiple computer programs at one time.

The following is required to work from home

  • You must have a quiet, private work area.
  • Dependent and child-care arrangements must be made as if you were working at a U-Haul site.
  • All work duties including education must be performed at your home address.

Click here for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. And if you’d like to see more Customer Service Agent positions, check our Customer Service Jobs page. Good luck!

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