Work from Home Chat Agents & Phone Agents, With Benefits!

By Mike Haaren – Feb. 23, 2017

Work from Home Jobs – Chat Agents & Phone Agents – Benefits

HotelTonight, a fast-growing California company that lets people book hotel rooms via app, is looking for work from home Chat Agents and Phone Agents. Full-time with benefits. Pay isn’t mentioned.

The company’s hiring from Florida, Oregon, Tennessee and Texas. English speakers and bilingual Spanish, French, German and Italian speakers needed.

Chat Agents will provide customer support through a high-volume chat channel. Phone Agents will do the same via phone. Responsibilities will include booking and billing issues, and Chat Agents will also sometimes call hotels to resolve customer issues and requests.


Requirements for Chat Agents include at least one year’s experience in a customer-oriented business, and six months’ experience in hospitality, live chat or concierge-type work. Bonus points if you have a great sense of humor.

Phone Agents must have at least one year’s experience in a high-volume call center environment, and strong experience in customer service at a customer-oriented business.

Benefits (Quoted from Job Lead)

— No cost for health, dental and vision health care plans for employees, and a great discount on family plans too
— Options to contribute to FSA/HSA plans
— 401(k) plan
— 10 paid vacation days to start (and more after your two year anniversary with us)
— 6 paid sick days so you can focus on getting well when you need to
— $500 in credits every quarter to use on our app!
— $50/month internet stipend to help offset the costs of high-speed internet
— Stock options at a thriving San Francisco based company funded by top investors

Employee reviews on Glassdoor give HotelTonight 4.3 stars out of 5, one of the highest ratings we’ve seen. To go to the jobs, click here. For more work from home jobs, see our Newest Jobs & Gigs page. Good luck!

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