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Work from Home for Enterprise Rental Car – $12.80+/Hour, 12 States


by Chris Durst          Nov 13. 2017

Enterprise Holdings, the rental car giant that owns Enterprise, Alamo and National, is now hiring for two types of work from home positions – Reservation Sales Reps and Customer Service Reps.

Customer Service Roles:

“We work hard and reward hard work! In addition to $12.85/hour, you will have the opportunity to earn bonuses based on both individual and team performance. Top performing individuals earn an additional $600/month, while top performing teams can earn up to an additional $2 more per hour, for every hour worked, during each month!

Schedule Requirements: To best serve the needs of our customers, our Customer Service team is available until 10:00pm CST offering full-time schedules with start times between 11am – 1:30pm. Schedules include working weekends and do not change week-to-week. Once a schedule is assigned it is not negotiable upon completion of training.

Responsibilities

  • Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications
  • Handle incoming calls, efficiently resolving a variety of customer service inquiries
    Utilize problem-solving skills to efficiently answer customer requests
  • Maintain, at a minimum, target levels of productivity and performance
  • Locate and interpret complex information from a number of databases
  • Maintain a courteous and pleasant demeanor while speaking with external and internal customers
  • Adapt to the need of individual callers
  • Accept repetitive work tasks while providing excellent service to customers
  • Provide timely and accurate information reflecting a customer-oriented image for the company
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Reservation Sales Reps
“We work hard and reward hard work! We offer a competitive commission structure on top of our hourly pay of $12.85/hour for employees who meet monthly sales goals. What can you expect? The average representative in this role earns $250/month commission pay, with our top performing agents earning $800+/month!

Schedule Requirements: To best serve the needs of our customers, our Reservation Sales team is available until 10:00pm CST. Being able to work an assigned schedule that falls within our operating hours is required and expected. Schedule start times begin between 11am-1:30pm CST. They include working weekends and do not rotate week-to-week. All schedules are full-time and require working 40 hours a week. Once a scheduled is assigned it is not negotiable upon completion of training.

Responsibilities

  • Sales Representatives must be able to handle 80-100 incoming calls per day and talk with potential customers across multiple states and time zones
  • Efficiently guide conversations and apply sales techniques to convert calls into reservations
  • Provide excellent customer service to customers
  • Maintain a courteous and pleasant demeanor while speaking with external and internal customers
  • Strive to exceed sales targets – take appropriate steps to meet monthly personal and department sales goals (based on bookings, revenue, etc.)
  • Provide timely and accurate information reflecting a customer-oriented image for the company
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Follow sales techniques to maximize revenue
  • Handle multiple tasks (i.e., talking with customers while accessing information in a computer)
  • Maintain, at a minimum, target levels of productivity and performance
  • Locate and interpret complex information from a number of databases
  • Adapt to the needs of individual callers
  • Accept repetitive work tasks performed in a confined work area
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned”

Positions are available to people living in the following cities and their surrounding areas:

Click on links in the above list for your geographical area. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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