TeleTech Now Hiring for a Variety of Positions

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by Chris Durst        Mar. 1, 2018

Please note that  these roles are not open in AK, AZ, CA, CO, CT, HI, KY, MA, ME, MD, NJ, NV, NY, OH, OR, RI, VT, WA, WI, Washington DC, Chicago IL or the Virgin Islands.

TeleTech has a variety of work from home jobs available right now. These include roles in Consulting, Customer Care, IT, Sales, Business Development, and more.

From their site:

We help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional.

Current positions include:

Technical Project Manager- UCCE- Telecommute:

As part of our Consulting Services practice, you will provide design, deployment, and delivery support of our Cisco UCCE Contact Center services and solutions in a client facing environment.

At-Home Banking Customer Service Representative – [email protected]

Answer inbound calls (and emails) from customers; Provide professional assistance to the customers of a well-known banking institution; Answer questions, inquiries and support about products and services; Gain industry knowledge and transferable experience; Receive paid training and at-the-ready coaching and support

At-Home Customer Service Representative – [email protected]

You take a problem and turn it into a solution. Creating delighted customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work each day and trade it in for a walking commute in your slippers! If you are searching for the ultimate life balance with a flexible schedule – search no more. Apply today to become an At Home Customer Service Representative (CSR) on our team!

Cisco UCCE Telecommunication Engineer — Remote / Nationwide

We are looking for an experienced Cisco UCCE Telecommunications Senior Engineer to join our VoIP Professional Services delivery team. In this role you will be responsible for the call routing, scripting and configuration of these applications while working with and interacting with our design and architecture leads, project management team, developers and testers. If you have experience with multi-site configurations in a consulting or large enterprise systems role, we want to talk to you!

Business Development Executive, Learning & Performance Consulting Services

Are you a highly-motivated, achievement-driven sales professional interested in advancing your career and earning potential? At TTEC (formerly TeleTech), we have an extraordinary opportunity to help some of the most successful companies on the planet transform their customer experience and bring humanity to business. We’d like you to join our team.

AI/ML Conversational Designer

We are looking for an innovative and creative Conversational UI Dialogue Designer to assist in the build-out of Intelligent Virtual Assistants (IVA) – aka chatbots leveraging Artificial Intelligence (AI).. As a Dialogue Designer, you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a ‘human’ AI experience.

At-Home Insurance Customer Service Specialist (Unlicensed) – [email protected]

Answer inbound calls (and emails) from customers; Provide professional assistance to the customers of a well-known insurance provider; Answer questions, inquiries and support about products and services; Gain industry knowledge and transferable experience; Receive paid training and at-the-ready coaching and support

AtHome Bilingual English/Spanish Customer Service Representative

You take a problem and turn it into a solution. Creating delighted customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work each day and trade it in for a walking commute in your slippers! If you are searching for the ultimate life balance with a flexible schedule – search no more. Apply today to become an At Home Customer Service Representative (CSR) on our team!

VUI Designer — Nationwide / Telecommute

As part of our Professional Services Multi-Channel Solutions team, you will design and consult on innovative user interfaces for the design and construction of conversational speech applications, working to achieve exceptional caller satisfaction and transaction completion with appropriate flair and personality.

CISCO UCCE Architect — Remote / Telecommute, Nationwide Search

As part of our Professional Services team, you will be responsible for the technical leadership, architectural design, project management, and deployment of premise and cloud Cisco Unified Contact Center Enterprise solutions.

Partner, Strategy & Operations

As a Partner of the Strategy & Operations practice area, you will be responsible for envisioning, designing, developing and overseeing the delivery of world class CX/EX solutions to some of the world’s largest brands.

AI Principal, Strategy & Operations

We are looking for a strategic leader who has a track record of developing, implementing, and executing customized customer experience (CX) and employee experience (EX) solutions powered by best-in-class digital platforms.

Business Development Executive – Cisco Cloud Solutions, Mid-Atlantic region (VA, MD, DC, PA), Telecommute

We seek an individual who has experience selling to VP- and C-level executives across business, IT and Telecom. As part of a team effort, you will lead the selling effort in all phases, from target account list management, through account planning, sales strategy development, high-, mid-, and low- funnel sales execution, deal closure and sales transition to our delivery teams.

To see more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. Good luck!

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