by Chris Durst Aug. 4, 2025
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CVS Health has posted a Remote Patient Care Representative job to their careers page.
UPDATE! 8/4/26 11:18AM ET – It looks like CVS has now received all the applications they need for now and the job posting has been removed. Good luck to all who applied. For more jobs like these, see our Daily Jobs and Gigs page. For alerts on our job postings, join our free Telegram channel!
In this role, you would support the company’s Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation is accurate before shipping orders. This would involve answering incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status, processing prescription changes, verifying patient information, and other related tasks.
Applicants should have a high school diploma or GED; minimum one year experience working in a customer service environment; and experience with data entry, experience working in Microsoft Office, specifically Excel, Outlook and Word. Bonus points if you have call center experience.
The posted pay rate is $17-$25.65 per hour and the company offers a broad benefits package.
Candidates can live anywhere in the United States.
Following are excerpts from the Remote Patient Care Representative job posting:
Coram/CVS Heath is looking for dependable, customer service oriented individuals to join our Enteral Nutrition Center team! As a Patient Care Rep, you will support the Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation is accurate before shipping orders.
Directly impact a patient’s life by processing new patient orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company.
This is a remote role candidates can live anywhere in the United States
As a Patient Care Rep you will:
- Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
- Process prescription changes
- Triaging calls to various departments.
- Verifying patient demographics and insurance information to ensure accurate shipment.
- This is a full-time benefited position and it NOT through an agency. Typical hours for this role are Monday- Friday.
Hours available are: 11:30am-8:30pm CST
Challenge your healthcare training or current customer services skills to make a difference in a patient’s life by explaining by initiating the referral process and answering questions from patients and caregivers on their admissions status.
Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.
Required Qualifications
- Minimum one year experience working in a customer service environment.
- Experience with data entry.
- Experience working in Microsoft Office, specifically Excel, Outlook and Word.
Preferred Qualifications
- Home infusion or durable medical equipment (DME) experience.
- Call center experience.
- Experience working in a healthcare environment.
Education
- High School diploma or GED
Compensation & Benefits
Pay Range
The typical pay range for this role is: $17.00 – $25.65
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Patient Care Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
