by Brian Robinson Nov. 13, 2025
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TP, a global digital business services company, has posted a Remote Healthcare Customer Service Representative opening to their careers page.
In this role, you would field customer inquiries across phone, email, chat, or social media, helping resolve questions and concerns while ensuring an exceptional customer experience.
Applicants should have strong communication and problem-solving skills, a high school diploma or equivalent, and at least six months of customer service experience.
The posted pay rate is not specified.
The company is hiring from AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
No pay rate is listed in the job posting. However, Glassdoor and Indeed place at about $23/hr. We have not confirmed this rate with the company.
Benefits include: paid training, competitive wages, medical, dental, and vision coverage, 401(k), paid time off, and employee wellness and engagement programs.
Following are details excerpted from the Remote Healthcare Customer Service Representative job posting:
As the eyes and ears of TP, Healthcare Customer Service Representatives engage directly with customers to answer questions, resolve concerns, and help improve their experience. Each day brings new interactions and opportunities to grow within the organization.
Job Responsibilities
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Connect with customers via phone, email, chat, and social media to resolve inquiries
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De-escalate issues calmly and efficiently
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Escalate complex interactions when needed
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Process payments or requests for assistance
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Maintain accurate records for auditing and reporting
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Provide feedback on recurring issues
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Upsell products or services when appropriate
Requirements
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High School Diploma or equivalent (college degree preferred)
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Minimum of 6 months of customer service experience
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Must be at least 18 years old
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Typing speed of at least 25 WPM
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Comfortable with Windows-based computer systems
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Strong communication, collaboration, and organizational skills
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Emotional intelligence and ability to perform under pressure
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Open-minded and adaptable to feedback and structured scheduling
Work From Home Requirements
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Download speed of 15 Mbps or higher and upload speed of 5 Mbps or higher
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No satellite, mobile data, or VPN-based internet connections
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Proof of internet speed required
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Clean, quiet, and distraction-free workspace
Compensation & Benefits
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Paid training and competitive wages
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Full benefits including medical, dental, vision, and 401(k)
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Paid time off
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Employee wellness and engagement programs
TP is known for its supportive and growth-oriented culture — even its Chief Client Officer began her career as an agent. For those who want to grow their careers in a people-first, high-tech environment, this remote role offers a strong foundation.
HOW TO APPLY
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CLICK HERE for full details and to apply to for this Remote Healthcare Customer Service Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
