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by Chris Durst Jan. 8, 2024
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Discover a plethora of work from home Customer Service opportunities with our curated list of the latest job openings.
Act fast, as these roles may be filled quickly. Don’t miss the chance to revolutionize your work life. Explore diverse positions offering competitive pay, comprehensive benefits, and flexible schedules tailored for a seamless remote experience. Dive into the details and elevate your work-from-home journey now!
1. Customer Service Advocate II, Outbound with Centene
Status: Employee
Hiring from: United States, “work remote from home anywhere in the United States”
Description:
“Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to products, gather information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support.”
Requirements:
- “Requires a High School diploma or GED
- Requires 1 – 2 years of related experience. May require vocational or technical education in addition to prior work experience.
- Vocation or technical education may include additional on-the-job training or continuous learning education.
- Experience in a contact center environment preferred.”
Pay Rate: Not listed in the job post, but Glassdoor places it in the $18-$22 per hour range
Benefits:
“Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.”
CLICK HERE for more on this position with Centene.
2. Remote Inbound Customer Service Agent with GE Appliances
Status: Employee
Hiring from: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina
Description:
“Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions.”
Requirements:
- “One-year relevant working experience in a customer service or sales environment
- Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
- Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional mannerRequires a high degree of concentration and attention to detail to manage daily activity…”
Pay: $15.00/hour + incentives
Benefits:
- “Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
- 401(k) program with a company match
- Short-term and long-term disability
- Life insurance
- Appliance discount program
- Tuition reimbursement
- Gym membership reimbursement
- Career growth opportunities”
CLICK HERE for more on this position with GE Appliances.
3. Early Access – Customer Service Representative with Working Solutions
Status: Independent Contractor
Contracting from: All states except California, New York, Pennsylvania, or Washington.
Description:
“Are you looking for a flexible gig you can do from home? We are always looking for friendly and attentive independent contractors to join our network of remote customer service representatives. Get a head start and begin your application today to get early access to apply directly to opportunities as soon as they become available.
At Working Solutions, we work with top national brands to humanize their customer experience. When you join our network of remote customer care PROs, aka “the WooHoo! Crew”, you will have access to work on contracts exclusive to Working Solutions. “
Requirements:
- “Sincere desire to assist the customer
- Tech savvy and avid computer user
- Ability to multi-task and navigate multiple systems
- Communicate with a friendly tone and professional demeanor”
Pay: “Working Solutions contractors have earned up to $19+/hour (paid by the minute).”
Benefits:
- None, as this is a contractor position
CLICK HERE for more on these opportunities with Working Solutions.
4. Remote Call Center Representative with VRI
Status: Employee
Hiring from: US, no state hiring exclusions noted
Description:
“At VRI, our representatives answer alerts from parents and grandparents all over the country to help them feel safe, secure, and supported. Sometimes, we are there just to chat – and that’s ok! No hard call time limits for our reps. Sometimes they need a little extra support – and our software guides you through simple steps to get it to them. You’ll hear thank you multiple times a day – not just from our clients, but from the leadership team who is there to make your life easier.”
Requirements:
- “Required High School Diploma or GED
- For the remote capability at VRI you will be required to have a minimum of the following download and upload speeds. Download Speed: 5Mbps Upload Speed: 2Mps
- Ability to work flexible hours and overtime when needed
- Self-motivation and the ability to work independently and with teams
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Excellent oral and written communication skills”
Pay: $15-$17 per hour
Benefits:
- “VRI has competitive benefits and amazing perks!”
CLICK HERE for more on this job with VRI.
5. Work from Home Customer Service Associate with Startek
Status: Employee
Hiring from: US
Description:
“In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients.”
Requirements:
- “18 years of age or older
- High School Diploma or GED
- Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
- Excellent Communications skills
- Desire to actively engage and listen to your customers.
- Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
- Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.”
Pay: Not listed in the post.
Benefits:
- “Medical, Dental and Vision benefits after 60 days of successful employment
- 401K and Stock plan participation
- Paid time off to enjoy time with friends and family.
- We also have employee perks and discounts with both national programs and community engagement programs”
CLICK HERE for more on this job with Startek.
6. Work from Home Customer Service Representative with Teleperformance
Status: Employee
Hiring from: US
Description:
“You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.”
Requirements:
- ” High School Diploma or equivalent
- 18 years of age or older
- Proven call center experience
- Typing 25 WPM
- Proficient in PC operation and navigation
- Entry-level network troubleshooting
- Ability to set up home Wi-Fi network
- Ability to set up and configure a router or switch
- Core proficiency with a laptop or desktop computer
- Able to work independently
- Have excellent communications skills, both oral and written
- Ability to work in a constantly changing and fast paced environment
- Ability to stay composed and objective
- Strong listening skills
- Ability to work remotely in a virtual team environment”
Pay: Pay is not listed, but Glassdoor places it in the $14-$18 per hour range
Benefits:
None noted in the job description, but employees have noted in reviews that the company does offer benefits.
CLICK HERE for more on this job with Teleperformance.
7. Remote Customer Care Analyst I with Mutual of Omaha
Status: Employee
Hiring from: US, no state hiring exclusions noted
Description:
“As a Customer Care Analyst, you’ll provide customer service via multiple communication channels to our customers. You will be the voice our customers turn to for clarity, support, and guidance. Come work with a team of dedicated customer service professionals at a company that can amplify your strengths and empower your career.”
Requirements:
- “Experience within a customer service environment.
- This position will require you to provide your own high speed internet connection with 50 megabits per second is required and 150 megabits is recommended for best results.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.”
Pay: $19 per hour
Benefits: None listed, however, word around the internet is they offer a comprehensive benefits package
CLICK HERE for more on this job with Mutual of Omaha.
8. Work from Home Customer Service Representative with Everise
Status: Employee
Hiring from: US, 47 states
Description:
“In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients’ members. You will answer questions related to their healthcare benefits.”
Requirements:
- “Professionally handle a high volume of incoming calls
- Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services
- Ability to utilize and navigate multiple systems simultaneously
- Be dependable and meet all attendance requirements
- Resolve customer issues via one call resolution guidelines and/or escalated process
- Meet or exceed company and client performance metrics
- Maintain a balance between company policy and client benefit in decision making
- Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
- Responsible for call disposition or compiling and documenting customer information as required
- Ability to accept and embrace changes within the current business environment”
Pay: Not listed, but Glassdoor puts it at about $17 per hour.
Benefits:
- “We also offer medical, dental, vision, and 401K benefits as well as earned PTO. “
CLICK HERE for more on this job with Everise.
9. Work from Home Customer Service Representatives with Optum
Status: Employee
Hiring from: US, Eastern and Central time zones
Description:
“The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.”
Requirements:
- “High School Diploma / GED or equivalent work experience
- Must 18 years or older
- 1+ years of work experience
- Experience with Microsoft Word (create/edit/save/send documents)
- Microsoft Excel (create/edit/save/send spreadsheets)
- Microsoft Outlook (create/edit/save/send correspondence)
- Ability to maintain confidentiality and adhere to HIPAA requirements
- Must be able to work an 8-hour shift between our normal business hours of 11:00 am to 7:30 pm EST or 11:00am to 7:30pm CST’
Pay: $16.00 – $27.31 per hour
Benefits:
“UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).”
CLICK HERE for more on this job with Optum.
10. Remote Customer Service Representative with Interapt
Status: Employee
Hiring from: US
Description:
“As a Customer Service Representative at Interapt, you will be a crucial part of our mission to transform clients and empower humans with technology.”
Requirements:
- “Must be open to work a Monday – Friday 9a-2p EST schedule
- Proven experience in customer service or a related role
- Prior experience working in a remote environment is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multi-task and prioritize tasks effectively
- Proficiency in using customer service software, databases, and tools
- Attention to detail and accuracy in completing tasks”
Pay Rate: Not listed, but Glassdoor puts it at about $18 per hour.
Benefits:
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home
- Wellness Resources
- Training & Development
CLICK HERE for more on this job with Interapt.
For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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