by Chris Durst Mar. 2, 2020
Conduent, the world’s largest provider of business process services, currently has over 100 virtual jobs posted on their career page.
If you are a RRR regular, you already know that Conduent hires work from home Customer Service Reps. You may not know that they also have home-based opportunities in many other job categories, including:
- Call Center
- Customer Support & Administration
- Professional Services / Project Management
- Sales and Marketing / Creative Services
- Client Relationship Management / Service Delivery
- Information Technology
- Accounting / Finance
- Human Resources / Training
- Transaction Processing
- Professional Services / Project Management
Benefits: Conduent offers the following benefits:
- Health and Welfare
- Paid Time Off
- Learning and Employee Development
- Discount Programs
Naturally, each position has it’s own requirements but, since so many RRRebels are seeking Customer Service work, we’ll include the description of their Customer Service Rep position here:
“Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 10 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction.
Job Description
• Executes routine inbound and outbound call center activities concerning the business products/services, using a standard script and established guidelines and under supervision, in order to meet SLAs
• Ascertains nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution.
• Provides customer with appropriate standard information requested.
• Derives all necessary information from customer to update database.
• Understands when to seek help and/or escalate to a more senior role.”
To see all virtual positions with Conduent, click here and follow the steps below.
- Click the “Virtual” link.
2. From the drop-down menu, place a check in the Yes box.
3. Click the “Categories” link and place a check in the boxes associated with the fields you are interested in.
For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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