by Chris Durst Jan. 3, 2022
UPDATE: The company has now stopped accepting new applications for this position. Good luck to all who applied!
NeInet, a student loan servicing company, has posted openings for Work from Home Enrollment Processing Reps.
This role starts on January 31, 2022, so apply now to make sure the company has time to review your application and reach out to you!
The position pays $13.53/hour, and also offers a variety of benefits.
Applicants should have a High school degree or equivalent, and the company prefers that you also have 1-2 years of customer service OR general work experience.
Here’s what the company has posted about this opportunity:
“Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Review and process on customer accounts regarding their student loans. Responsible for researching information related to these activities.
Schedule: 8:00 AM – 4:30 PM Monday – Friday
Pay: $13.53
Job Requirements:
1. Commit to Performance Based Organization (PBO) and Easy to Do Business with (ETDBW) philosophy.
2. Contribute to Continuous Process Improvement.
3. Ensure integrity of data and information.
4. Validate and update information in the Loan Servicing systems.
5. Review prior lender service and payment histories.
6. Staying updated on company and department communication, emails and procedures.
7. Attending team meetings and required trainings.
8. Completing corporate trainings and quarterly meeting with leadership
9. Working your regularly scheduled work week. (Unless using ETO/Floating Holiday, FMLA or make up time if approved)
10. Working required overtime as needed.
EDUCATION:
High school degree or equivalent required.
EXPERIENCE:
1. 1 – 2 years customer service experience and/or general work experience preferred.
2. Knowledge of Loan Servicing and/or Originations systems preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Service Excellence
2. Oral communications
3. Written communications
4. Teamwork
5. Accuracy/Attention to Detail
6. Working with MS Office
7. Business Math
8. Problem Solving
9. Managing Multiple Priorities
10. Basic Computer skills
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.”
CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. May you be working from home soon!
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