by Chris Durst Oct. 28, 2020
Firstsource Healthcare, a healthcare BPO company, has posted openings for work from home Customer Service Representatives.
These full-time positions start at $13/hour and pay increases to $14/hour when you earn their attendance bonus.
The company also offers a benefits package that includes health, dental, vision, life, 401k, Paid time off, and paid holidays.
No geographical hiring restrictions are noted in the job post.
Current and previous employees rate Firstsource 3.4 out of 5 stars on Indeed and 3 out of 5 stars on Glassdoor.
Here’s what the company has posted about this opportunity:
“Firstsource Healthcare has immediate full-time Work From Home positions available as Customer Service Representatives. Our CSR’s will be provided with virtual interviews as well as training from their home. The starting pay rate is $13 base pay with an additional $1 per hour attendance bonus. You will have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, Paid time off, paid holidays)
Responsibilities:
- Handling a high volume of inbound calls for Member and Provider inquiries
- Be able to answer Member and Provider inquiries and type information into the computer system simultaneously
Qualifications
Previous Experience & Skills:
- Must meet the WFH requirements – Internet service to include a router with Ethernet jack for connectivity to PC
- Must have a private work station to perform your work
- Previous Call Center experience, Healthcare Call Center preferred
- High School diploma or equivalent
- 2 years customer service experience preferred
- Minimum typing speed = 30-35 wpm
- Substantial understanding of the job, apply knowledge and skills to complete a wide range of tasks
- Excellent written and verbal skills
- Problem-solving skills
- Basic knowledge of personal computers required
- Strong reading comprehension
- Follow established procedures to meet customer needs
- Ability to train virtually in a “self-learning” environment
CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck in your work from home plans!
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