by Chris Durst June 8, 2023
| At the time of this posting, this job listing is active and applications appear to be open. We do not play a role in the application, screening, or hiring process for this or any other company, and we have no control over when a company removes a listing or closes their application. Some jobs full quickly! If the position closes before you have a chance to apply, please check out other posts and follow us closely for new openings! |
Update – It looks like the company has received all the applications it needed and has deleted the listing. For more jobs like these, see our Daily Jobs & Gigs page.
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RRR COMMENTS: Firstsource Healthcare is a healthcare BPO (business process outsourcing) company that frequently posts work from home opportunities. Current and previous employees rate Firstsource 3.4 out of 5 stars on Indeed and 3 out of 5 stars on Glassdoor.
Company: Firstsource Healthcare
Job Title: Customer Service Representative
Employee or Independent Contractor: Employee
Full- or Part-Time: Full-Time
Hiring in: US, no state hiring restrictions are noted
College Required: No
Computer Provided: Yes
Benefits: Yes
Paid Training: Yes
Pay Rate: $14 an hour base pay + attendance bonus incentives
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Here’s what the company has posted about this opportunity:
Firstsource Healthcare has immediate full time Work from Home positions available as Customer Service Agents.
The responsibilities for this position include but are not limited to the following duties:
- Handling a high volume of inbound calls for Healthcare Member and Provider inquiries
- Be able to answer Healthcare Member and Provider inquiries and type information into the computer system simultaneously
- Web camera visibility
Our agents start at $14 an hour base pay + attendance bonus incentives
Training is 8-5pm eastern time Monday thru Friday for 4-5 weeks. The operations schedules range between 8am & 8pm
Opportunity to select a competitive benefits package (health, dental, vision, life, 401k)
Paid Time Off
- Must have Internet to include a router with Ethernet jack for connectivity to PC
- Must have a private workstation to perform your work
- Call center experience. Health insurance experience preferred.
- High School diploma or equivalent is required.
- 2 years customer service experience preferred
- Minimum typing speed = 30-35 wpm preferred
- Substantial understanding of the job
- Apply knowledge and skills to complete a wide range of tasks.
- Excellent written and verbal skills.
- Problem-solving skills.
- Basic knowledge of personal computers required
- Strong reading comprehension and writing skills
- Follow established procedures to meet customer needs.
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