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by Chris Durst Mar. 18, 2024
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US Storage Centers, part of Westport Properties, has posted a Remote Part-Time Sales Center Representative role to their careers page.
In this role, you would be responding to calls, setting reservations, problem solving, and other tasks related to assisting customers.
While the company doesn’t expressly state it, we would consider this to be an ENTRY LEVEL role as long as you have the right soft skills — excellent communications, friendly and positive attitude, a solid work ethic, and the ability to learn new software. You can see the full details below.
Pay for this role is listed as $17-$20 per hour, and the company offers benefits.
US Storage Centers gets good reviews from past and current employees — rating 4 starts on Indeed and 3.5 stars on Glassdoor.
Digging deeper, the application reveals the company is hiring from AZ, AR, CA, CO, FL, GA, IL, KS, MD, MA, MN, NV, NY, NC, SC, OR, PA, TN, and TX only.
Here’s an excerpt from the company job listing:
Job Title/Type: Sales Center Representative/Part-Time
Location: Remote
Pay range: $17.00 – $20.00 per hour
Duties & Responsibilities
- Responds to all incoming telephone call for Company-wide inquiries
- Sets reservations and holds by working with customer’s needs/demands
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfills requests by clarifying desired information; forwarding requests to facility/management appropriately
- Assists customers with any technical issues experienced with website
- Maintains call center database by entering information into company programs
- Effectively communicates with management and fellow associates
- Regular worksite attendance in accordance with Company’s Attendance Policy is required for this position
- Other Duties As Assigned
- Periodic special projects and duties may be assigned based on Company need and requirements
- Must be able to perform a variety of duties, often changing from one task to another, with frequent interruptions or distractions and within tight deadlines
Education / Experience
- High School Diploma is required
- Some college is preferred
- Previous telesales experience a plus, but not required
- Prior Call Center experience preferred, but not required
- Retail sales and marketing experience is preferred but not required
- Successful record of sales accomplishments and marketing skills in the self-storage or retail industry is preferred, but not required
Skills
- Excellent interpersonal, written, and oral communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Excellent interpersonal, written, and oral communication skills
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Possess the eagerness and work ethic to succeed in a customer service environment; a motivated self-starter
- Professional and friendly attitude and ability to quickly develop a rapport with customers over the phone
- Ability to learn and navigate new software
- Ability to type 30 wpm+
Benefits for Part-Time Employees
- Generous Paid Time Off offered – earn 6 days per year at the start of your hire date
- Paid Travel Expenses for New Hire to Participate in National Training Center’s Program
- Paid On-going Professional Development & Training
- 401(k) Plan with employer match
- Rewards & Recognition (Manager’s Quarterly & Yearly Outstanding Achievement Awards, Core Values Award, Years of Service & Wall of Fame)
- Company Sponsored Events throughout the Year (Holiday Parties & Gifts, Company Picnic, Team building, etc)
- Huge Potential for Career Mentorship, Growth and Advancement
- Great Office Hours
- Clean, Air Conditioned, Friendly Working Environment
- Recognition of Hard Work and Exemplary Performance through numerous compensation practices
- Discretionary bonus based on several factors including property performance
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
