by Chris Durst Jul. 13, 2023
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
NOTE: These jobs tend to fill quickly — don’t delay if you are interested!
CareCentrix has posted openings for Work from Home Healthcare Customer Service Experts.
In this role, you will “coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates.”
College is not required, but you should have a high school diploma or equivalent, and at least one year call center/customer service experience.
Pay for this role starts at $18 per hour + monthly incentive bonuses.
CareCentrix also offers a full range of benefits.
Hiring in the United States, no state hiring exclusions are noted.
Here’s what the company has posted about this opportunity:
Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.
As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician’s request. Prioritization and organization skills are key to being successful in this role.
Responsibilities
In this role you will be:
- Coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates.
- Responsible for timely communication to the referral source, physician, and patient.
- Adhere to out-of-network qualification standards when working with Providers outside of the CareCentrix network to ensure pricing is commensurate to client reimbursement.
- Utilize appropriate documentation to ensure URAC core and HUM standards are met.
Qualifications
You should apply if you have:
- A High School Diploma or the equivalent
- Minimum 1 year work experience in a call center
- Proficiency and comfortable in a computer-based environment
- Excellent communication and problem solving skills
- Values of accountability, consistency and engagement through excellent attendance
- Outstanding customer service through the ability to care for other
What we offer:
- Starting Pay for external hires is $18.00 / hour + Monthly Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
- Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
- Profit Sharing, generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.
- PayActiv – Access to Earned Income between paychecks
- Advancement opportunities, professional skills training, and tuition Reimbursement
- Great culture with a sense of community.
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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