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by Chris Durst Mar. 27, 2025
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Penn Mutual, a well-established US-based life insurance company, has posted a Remote Document Management Center Associate job to their careers page.
In this role, you’d primarily receive and classify mail and faxes for various business areas in the company.
Requirements include a high school diploma or equivalent and 1-2 years of related experience.
The posted pay range is $40,000 – $45,000 per year.
The company has a broad benefits package with coverage beginning day one.
No state hiring restrictions mentioned.
Following are excerpts from the Remote Document Management Center Associate job posting:
Receive and classify incoming mail and faxes for various business areas within the company. Perform a variety of tasks including (but not limited to) electronic document sorting, preparation and validation. Import various types of requests (e-mail, web, fax, bank lockbox exceptions) into imaging and workflow systems for distribution to the applicable business areas. Provide backup support for electronic mail distribution functions as needed. This position works under immediate supervision.
We’ve embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. This model allows you to balance your life and bring your whole self to work.
Responsibilities
- Prepares electronic documents for validation in a quality manner in accordance with documented policies, procedures, and service level agreements.
- Validates document images for image quality and associated data.
- Provides backup support as needed for electronic mail distribution functions.
- Places orders for items to be retrieved from external vendors using web-based system.
- Imports various types of requests (e-mail, web, fax, bank lockbox exceptions) into imaging and workflow systems for distribution to the applicable business areas.
- Assists in monitoring and resolving imaging system workflow errors.
- May support all aspects of electronic policy assembly process ensuring utmost image quality.
- Adheres to Service Level Agreements (SLAs).
- Achieves production, performance and quality standards
Skills and Abilities
- Ability to quickly learn multiple systems and processes.
- Proactive approach to problem identification (asking questions and looking beyond the obvious).
- Must exhibit excellent attention to detail to ensure quality assurance.
- Capacity to maintain a professional demeanor and approach in both behavior and communications with team members and internal customers.
- Ability to work collaboratively within a team environment.
- Must be organized and exhibit a sense of urgency.
- Strong written and verbal communication skills with ability to write effective communications for group distribution.
- Strong working knowledge of Word, Excel and Windows.
- Imaging and workflow systems experience a plus.
- Ability to demonstrate fluid and proficient typing skills.
- Willingness and ability to work under pressure and meet deadlines.
- Ability to successfully multitask and prioritize among various responsibilities.
- Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.
Education
- H.S. Diploma or Equivalent or equivalent Required and
- College degree Preferred
Experience
- Minimum of 1-2 years of related work experience Required and
- Prior experience with imaging and workflow systems Preferred
Compensation & Benefits
Base Salary Range: $40,000 – $45,00
Through our comprehensive benefits, Penn Mutual provides you and your family important coverage, financial protection and work-life assistance.
- Subsidized high deductible health plan with three options including domestic partner eligibility paired with a health savings account
- Dental and vision coverage
- Flexible spending accounts
- 401(k) Plan with a 7% profit share deposited each pay period – regardless of whether you contribute. PLUS up to an additional 5% profit share based on company performance
- 100% employer-paid basic life insurance and short and long-term disability coverage
- Rich wellness program
- Annual bonus program
- Optional financial protection plans to include critical illness, accident, supplemental and dependent life insurance
- Optional legal insurance and pet insurance
- Paid time off including holidays, vacation, personal and sick, floating holidays, bereavement and volunteer hours
- Ten weeks paid parental leave at 100% for the birth or adoption of a child
- $20,000 stipend through Carrot Fertility to assist with family forming
- Tuition assistance for certifications, undergraduate or advanced degree programs
- Company sponsored scholarship program for children of employees
- Employee grant program to support employees in crisis
- Mental wellness benefit through Lyra for you and your family
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Document Management Center Associate position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
