by Chris Durst July 6, 2023
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TridentCare, a company that provides mobile diagnostic services across the US, has posted a work from home Overnight Lab Dispatcher job.
In this role you would use your communications skills and knowledge of Microsoft Office tools to dispatch orders to field service personnel.
The position does not require a college education.
Pay starts at $15.50 per hour.
No state hiring restrictions mentioned.
Here’s what the company has posted about the job:
Dispatcher Essential Duties and Responsibilities:
Dispatches all orders for services to field service personnel within fifteen (15) minutes of order entry.
1. Properly documents changes to orders requested by facility and/or ordering physician.
2. Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
3. Ensures dispatched orders are confirmed as received by technicians.
4. Contacts facilities when scheduling or re-scheduling is necessary for any reason.
5. Coordinates reassignment of orders to different technicians when necessary.
6. Assists with inbound Customer Service calls as needed or directed.
Dispatcher Qualifications:
- High School Graduate or GED.
- Proficient to expert use of Microsoft Office software.
- Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
- Ability to focus on the task at-hand in a busy, call center environment
Work-From-Home Requirements:
- Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
- Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
- Must successfully pass Trident Care’s Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).
Qualifications
Skills
Preferred
- Dispatch and Routing (Novice)
Behaviors
Required
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
- Self-Starter: Inspired to perform without outside help
Education
Required
- High School or better.
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