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by Chris Durst Jan. 23, 2025
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Miaplaza, a company that is working to reshape the educational landscape, has posted openings Part-Time Remote Content Moderator openings to their careers page.
Hiring nationwide. Non-phone. No educational requirement mentioned.
In this position, you will “…play a pivotal role in shaping our community by monitoring student interactions, addressing concerns with empathy, and collaborating with your team to refine and improve moderation policies. You’ll also stay on top of pop culture trends, ensuring you connect with our young audience in meaningful ways. ”
You will be integral to fostering a safe, respectful, fun, and engaging online community for children. You will lead with positivity, training students in how to be constructive community members and communicating in an age-appropriate, encouraging manner.
Applicants should have at least one year of work experience; at least 20 hours of availability per week; access to a computer or laptop (camera preferred) with reliable high-speed internet connection; ability to interact with children compassionately and patiently; understanding of online safety and child protection principles; excellent attention to detail and ability to identify subtle issues in user-generated content; and strong interpersonal and communication skills.
The expected starting pay range is $16.91 to $23.34/hour.
There are some benefits available for part-time employees.
Following are excerpts from the Remote Content Moderator job description:
Not your typical moderation team, Miaplaza’s Content Moderators are integral to fostering a safe, respectful, fun, and engaging online community for children. Guided by Miaplaza’s philosophy of creating a positive and safe atmosphere, our Moderators lead with positivity, training students in how to be constructive community members and communicating in an age-appropriate, encouraging manner. More than just reviewing posts, our Moderators guide students in developing valuable social skills while ensuring our educational environment remains welcoming and supportive.
We’re looking for someone who thrives in a fast-paced setting and has a sharp eye for detail. You’re comfortable making quick, thoughtful decisions while reviewing a high volume of student-generated content, including text, artwork, and videos. You understand the importance of creating a positive space for kids to express themselves, and you’re ready to step in with encouraging guidance when needed.
As a Content Moderator, you’ll play a pivotal role in shaping our community by monitoring student interactions, addressing concerns with empathy, and collaborating with your team to refine and improve moderation policies. You’ll also stay on top of pop culture trends, ensuring you connect with our young audience in meaningful ways. If you’re ready to take on the challenge of balancing speed and quality in a role that directly impacts children’s online experiences, we’d love to hear from you!
What you’ll do (Remote Content Moderator responsibilities):
- Monitor and review a high volume of student-generated content, including text, artwork, and videos, ensuring compliance with community guidelines.
- Respond to student inquiries and concerns promptly and professionally to maintain a safe and supportive environment.
- Develop and deliver age-appropriate explanations to help students understand moderation decisions, fostering learning and encouraging self-expression within community guidelines.
- Collaborate with the moderation team and management to refine content policies and improve moderation processes.
- Stay informed about trends and pop culture to connect effectively to our young audience.
- Make quick, thoughtful judgment calls to address content violations and uphold community standards.
- Participate in ongoing training sessions to enhance content moderation techniques and stay updated on best practices.
- Engage in continuous improvement efforts by sharing insights and suggestions with the team.
- Ensure a positive user experience by proactively identifying and addressing potential issues in the community.
- Track and document moderation actions accurately to maintain detailed records and support team goals.
Schedule:
Content Moderators work 4-hour shifts, with the option to work 2 back-to-back shifts in one day. Moderators are required to work 2 four-hour weekend shifts, totaling 8 hours per month. Miaplaza’s content moderation operates 7 days a week from 6:00 am – 10:00 pm ET (3:00 am – 7:00 pm PT). Candidates from any U.S. time zone are welcome to apply.
Moderators begin on a part-time basis, with the opportunity to transition to full-time capacity within 1 to 3 months, depending on performance and experience.
Job requirements
You may be a good fit if you have (requirements):
- At least one year of work experience.
- At least 20 hours of availability per week.
- Access to a computer or laptop (camera preferred) with reliable high-speed internet connection.
- Strong proficiency with technology and aptitude to learn new technologies and processes quickly.
- Ability to interact with children compassionately and patiently.
- Confidence to make decisive judgment calls on students’ posts.
- Ability to stay up-to-date with current trends to understand and relate to young audiences.
- Understanding of online safety and child protection principles.
- Excellent attention to detail and ability to identify subtle issues in user-generated content.
- Strong problem-solving and critical-thinking skills.
- Strong interpersonal and communication skills.
- Growth mindset and motivated by constructive feedback.
- Proven ability to work independently, manage schedules, and meet deadlines.
- What makes you stand out (nice-to-haves):
- Experience in content moderation or community management.
- Proven track record of going above and beyond.
Compensation & benefits:
The expected starting pay range is $16.91 to $23.34/hour. Miaplaza’s compensation philosophy ensures equity and competitiveness while taking into account the regional differences in living and labor costs. Specific rates will be provided during the hiring process and are aligned with market data as well as internal equity.
Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits, mental health services, and chiropractic care, FSA, HSA, and more.
All employees are eligible for a 401(k) retirement plan with employer match.
Paid Time Off (PTO), floating holidays, parental leave, and other perks and benefits.
We invite your family and friends to join our journey! All employees receive free site memberships and discounted MOHS tuition for the children in their household, plus two additional memberships for other children in their lives.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Content Moderator position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
