by Chris Durst Jan. 24, 2024
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Lulus, a women’s clothing company, has posted a Remote Customer Service Agent position to their careers page.
Update – That filled fast! It looks like the company received all the applications it needed and has deleted the listing. For more jobs like these, see our Daily Jobs and Gigs page. For alerts on our job postings, join our free Telegram channel!
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This role is open to candidates from AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KY, MD, MI, NC, NE, NJ, NV, OH, OR, PA, RI, SD, TN, TX, UT, VA, and WA.
No college degree is required, but applicants should have at least one year of customer service experience, great phone skills, and proficiency in Microsoft Office, Google Docs, and email.
The hourly pay rate is $16.25 per hour and, if you work weekends, you make an additional $1 per hour.
Company benefits include a 401(k) plan with company matching, a 30% discount on clothing, and others.
Here’s what Lulus has posted about the job:
Join the LuCrew!
Lulus Vision
At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focus on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!
Our Commitment
Lulus is proud to be an equal opportunity employer and strives to create an organizational climate that fosters belonging, dignity, and justice so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.
Available Shifts:
Shift 1: Availability between 5 am-3 pm PST
Shift 2: Availability between 6 am -4:00 pm PST
Shift 3: Availability between 7:30 am-5:30 pm PST
A customer service agent is responsible for assisting customers with questions and resolving problems while upholding the Company’s brand standards including communication and conduct. An agent will accept inbound contact and make outbound contact for the customer’s needs using their knowledge of products, policies, and resolution skills. An agent not only addresses their needs but listens and builds relationships with customers for the best service possible and customer retention. Full-time hours. The position is remote (work from home).
Hourly Rate – $16.25
Fully Remote – States: AR, AZ, CA, CO, CT, DC, FL, GA, IL IN, KY, MD, MI, NC, NE, NJ, NV, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA
Available to work weekends? Our weekend warriors earn an additional $1 per hour!
What You’ll Do
- Answer customer questions and assist them with order placement and site navigation through phone, chat, and email
- Assist customers with making purchasing decisions
- Resolve any customer issues in a timely, upbeat, and friendly manner
- Manually place new orders
- Field customer questions, concerns & problems
- Maintain a thorough working knowledge of the company’s products and relay this information to customers
- Develop rapport with customers
What You’ll Need
- High School Diploma or equivalent
- One to two years of customer service experience preferred
- Strong interpersonal skills
- Professional phone etiquette
- Proficient use of computer and software applications (Microsoft Office, Google Docs, Email)
- Exceptional grammar and punctuation
- Creative problem solving
- Knowledge of customer service principles and best practices. Ability to multitask. Ability to work in a team as well as independently
- Ability to telecommute:
- Quiet and distraction-free workspace
- Highly consistent internet connection to support VPN and VOIP. Lulus provides a stipend to pay for internet connectivity but you must have adequate infrastructure
- Work collaboratively within a supportive team environment
What You’ll Love About Us:
- Great Company Culture – Where you can be your true authentic self!
- Prepare for the future – 401(k) Safe Harbor Plan – 4% company matching
- Wardrobe Perks – 30% employee discount!
- Work that stays at work – Genuine work/life balance
- Rest and Relaxation – Paid Sick Time
We’re ready to meet you! Come help us achieve our ambitious goals!
HOW TO APPLY
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CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
