Unison Marketplace, a leader in the reverse auction marketplace, is seeking dedicated individuals to join their team as Marketplace Specialists. With over 75 federal, state, and local government agencies utilizing Unison’s innovative acquisition solution, this is an opportunity to contribute to the success of a dynamic platform.
This full-time, ENTRY LEVEL position starts in March 2024 and runs through July.
The hourly rate is not included in the job posting, but they are offering a $2,000.00 bonus upon successful completion of the employment period.
The company does note, “Candidates have the opportunity to convert to full time permanent employees.”
Overview:
Marketplace Specialists play a crucial role at Unison Marketplace, serving on various teams such as Sourcing, Marketplace Support, Marketplace Assurance, and Buyer Support. This seasonal position, with start dates from March 2024 through July, offers a commitment of 40+ hours per week. Unison is actively seeking talented and self-motivated individuals to support their busy season until September 30, 2024, with potential conversion to full-time permanent positions. Candidates with entry-level equivalent experience in customer support and a knack for critical thinking are encouraged to apply.
Benefits:
- On-the-job training and support in a collaborative team environment
- Access to the Unison leadership team
- Individual career assistance
- Opportunities for full-time employment with Unison
- $2,000.00 bonus upon successful completion of the employment period
Responsibilities:
- Manage a dashboard of available Buys on the marketplace.
- Conduct market research to identify potential suppliers for government contracts.
- Educate customers on utilizing the marketplace.
- Troubleshoot user difficulties via phone and email.
- Obtain and document customer feedback.
- Utilize and create reports via business intelligence tools.
- Build external client relationships and coordinate with internal teams.
Qualifications:
- Experience in delivering quality customer service in a high-volume environment.
- Interest in e-commerce, procurement, and government industries.
- Strong interpersonal skills and ability to work well within a team.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize effectively.
- Strong attention to detail, work ethic, initiative, and self-motivation.
- Proficiency in Microsoft Office Suite.
- Must be 18 years or older.
- High school diploma or equivalent; Bachelor’s degree preferred.
This is a seasonal, remote, and temp-to-hire position, offering a unique opportunity to contribute to Unison Marketplace’s success. Join the team and be part of a rewarding work experience with potential long-term prospects. Apply today to embark on a journey with Unison Marketplace, where your skills and dedication can make a lasting impact.