by Chris Durst Feb. 3, 2022
Novitas has posted openings for Work from Home Customer Service Representatives (Provider Services Advocates).
Update – This job filled quickly, and the posting has been deleted. For more leads like this, see our Daily Jobs & Gigs page. Good luck in your applications and interviews!
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In this role, you will, “you will be responsible for responding to telephone inquiries from doctor’s offices and hospitals who are currently authorized to work with Medicare Part A and Part B patients.”
You will be provided with six weeks of paid training.
This is a full-time role that comes with a comprehensive benefits package.
No state exclusions are noted.
As no computer requirements are listed, it is assumed the company will be providing the necessary equipment. This has not been confirmed with the company.
Hourly pay is not noted, however, Glassdoor puts it at about $16/hour and the company is offering a $500 bonus after six, 12 and 18 months of employment.
Here’s what the company has posted about this opportunity:
“Are you interested in joining a team of experienced healthcare experts and have the ability to shape and transform the healthcare delivery system? At Novitas, everything we do is to help improve the lives of the nearly 12 million Medicare beneficiaries we serve and 700,000 health care providers who care for them. It is our goal to help create a better health experience for all consumers. Join our winning culture and help transform Medicare for the millions of people who rely on its services.
We are currently hiring for Provider Services Advocates (PSAs). As a PSA, you will be responsible for responding to telephone inquiries from doctor’s offices and hospitals who are currently authorized to work with Medicare Part A and Part B patients. You will be provided paid training for up to six weeks. Training hours are Monday – Friday, 8 a.m. to 4:30 p.m. (EST) Following training, work hours are Monday – Friday, 9:30 a.m. to 6 p.m. (EST) (lunch and breaks are scheduled)
This is a full-time, remote position with a comprehensive benefits package including:
- Free medical insurance
- Dental, vision, life and supplemental insurance plans available
- 401(k) plan with company match
- Free telehealth benefits
- Free gym memberships
- Employee Incentive Program
- Employee Assistance Program
- Paid Time Off and Paid Sick Leave
- $500 bonus after six, 12 and 18 months of employment
Required Qualifications:
- High School Diploma or GED
- One year of related work experience, which can include call center, customer focus or claims experience
- Proficient with Microsoft Office to include Outlook
- Demonstrated Internet research skills
- Strong problem solving and decision-making skills
- Good listening and strong verbal communication skills
The first 180 days of employment will be a probationary period. You will meet with your manager for a feedback session at the end of the probationary period and complete an evaluation to determine the success of the probationary period. If it is determined the probationary period is to be extended, your manager will let you know the specific period of time of the extension.
Our company requires applicants to provide documentation of being fully vaccinated against COVID-19 unless legally entitled to an accommodation.
They may further require applicants to have lived in the United States for a minimum of three (3) out of the last five (5) years to be employed with the Company. These years of residence do not have to be consecutive.”
CLICK HERE for full details and to apply. For more jobs and ways to make extra cash, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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