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by Chris Durst Jun. 1, 2024
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Are you a rideshare driver who is ready to replace or supplement your driving job with a remote position?
Over the years, we’ve heard from many rideshare drivers who are looking to supplement or replace their job but aren’t sure how to include their driving work on their resume. In this post, we’ve gathered up some of the advice we’ve given and put it all in one place for you!
I personally believe that great rideshare drivers have an amazing and highly-transferable set of skills. As someone who has been self-employed for decades, I have a solid understanding of how much work, sweat, and stress goes into creating a successful business.
However, not every hiring manager who looks at a resume fully understands the non-driving aspects of being a rideshare driver or the skills it takes to succeed at self-employment.
As such, they may discount an applicant’s fit for a job based on a preconceived notion — “How does your experience driving help me fill this customer service position?”
That’s why it’s helpful for these self-employed individuals to create a section in their resume that showcases their non-driving skills and experience when applying for non-driving roles.
You can also view this content in video form on our YouTube channel!
Employer
First things first, what job title do you use and who do you list as your employer?
Remember, in most cases, rideshare drivers are independent contractors and are working for themselves. You have a business-to-business relationship with Uber or Lyft – they are your clients.
Job Title
Listing “Uber Driver” on your resume downplays your role in the relationship and the skills you use to excel in that role. Uber itself refers to their drivers as “Driver-Partners.” Since you are self-employed, you may name your own job title just as long as you accurately represent your role.
Start with a job title that fits what you do but also aligns you well with the position you are applying for.
Identifying Transferable Skills
For this exercise, I want you to think about what you do in addition to driving!
As a rideshare driver, you possess a variety of skills that are valuable in many remote work roles. These skills can be categorized into several key areas:
Customer Service Skills:
Effective Communication: Engaging with diverse passengers, addressing their needs, and providing clear directions.
Conflict Resolution: Handling difficult situations and resolving customer complaints amicably.
Customer Satisfaction: Ensuring a pleasant experience, maintaining high ratings, and managing feedback.
Administrative Skills:
Time Management: Scheduling rides efficiently to maximize productivity and income.
Financial Management: Tracking earnings, expenses, and managing budgets for vehicle maintenance and other costs.
Record-Keeping: Maintaining accurate logs of trips, mileage, and transactions for tax purposes.
Technical Skills:
Navigation and Technology Use: Proficiently using GPS and rideshare apps to navigate and manage rides.
Problem-Solving: Quickly adapting to route changes, traffic conditions, and passenger requests.
BONUS: Want more examples of TRANSFERABLE SKILLS? Download our free checklist of 100 valuable transferable skills now!
Resume Examples
What you decide to showcase/emphasize on your resume will depend largely on the type of position you are applying for.
For example, let’s say you’re applying for a position that requires customer service skills. You might do something like this:
Customer Service-Oriented Role:
Service Provider Date – Date
<Your Name here as employer>
- Maintained productive and cooperative business-to-business partnership with <Uber, Lyft, etc.>
- Achieved and maintained 5-star status based on feedback from customers
- Delighted over 1,000 customers with safe, friendly, professional, on-time service
- Deftly adapted to situational changes to best meet the needs of the customer
- Managed difficult customers and addressed their concerns or complaints to reach a mutually-satisfactory conclusion
- Provided a comfortable and caring environment for customers
- Engaged in kind and positive social interaction with customers on a per customer basis
Or perhaps you’re applying for an Administrative-Oriented Role:
Partner, Independent Contractor Date – Date
<Your Name here as employer>
- Maintained accurate records of all business transactions
- Tracked income, expenses and deductions to ensure accurate tax filings
- Scheduled all recommended and situational service required to ensure optimal vehicle integrity
- Managed all written business-to-business communications with client-partner
- Reviewed and executed all client-partner contracts
- Delighted over 1,000 customers with safe, friendly, professional, on-time service
- Maintained productive and cooperative business-to-business partnership with <Uber, Lyft, etc.>
Many people simply don’t understand the many hats a rideshare driver wears. Use your resume to showcase those hidden talents.
We hope you’ll find this post helpful as you update your resume and transition into remote work!
For great remote jobs and gigs, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
