| >>> Follow RRR everywhere for the best work from home jobs & gigs! | ||||
eNewsletter |
Facebook |
YouTube |
Instagram |
Telegram |
by Chris Durst Dec. 28, 2023
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Sana Benefits is hiring work from home Member Advocates to provide support via phone, text, chat and email.
In this role, you will help by providing “accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels.”
The pay rate for this position is $55,000 per year.
Comprehensive benefits include, but are not limited to, medical, dental, vision, 401(k) and HSA plans, and parental leave.
Here’s what the company has posted about the job:
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we’re passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We’ve built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.
We are looking for a hard-working, empathetic person to join our member advocacy team. We’re building a team of social workers, patient advocates, health coaches, nutritionists, and nurses to support our members in solving everyday problems.
This is a remote role and we encourage all applicants to apply, regardless of location. We are particularly looking for candidates who can work on mountain time or pacific time hours.
What you will do
- Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email).
- Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps.
- Assist members with issues around their care journey – whether it’s finding a provider, helping with claims issues, or referring them to expert clinical care managers.
- Give feedback to the product team about member support issues so they can design better experiences.
- Generally strive to make sure members feel taken care of and love our service.
About you
- Bachelor’s degree with 2 years of related experience in social work, patient advocacy, or health coaching preferred.
- Comfortable with remote work.
- Excellent communicator.
- Strong preference for candidates fluent in Spanish and English.
- Some knowledge of healthcare and/or insurance benefits preferred.
- Entrepreneurial. Self-directed. Excited to build something from scratch.
- Values-oriented. You care about making our healthcare system work better for people and business owners.
- Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
- Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
- Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.
Benefits
- Stock options in rapidly scaling startup
- Flexible vacation
- Medical, dental, and vision Insurance
- 401(k) and HSA plans
- Parental leave
- Remote worker stipend
- Wellness program
- Opportunity for career growth
- Dynamic start-up environment
$55,000 – $55,000 a year
Our cash compensation amount for this role is targeted at $55,000 per year for all US-based remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
PLEASE SHARE this post – turn your friends into Rat Race Rebels!