by Rat Race Rebellion May 7, 2026
About Clair
Clair is revolutionizing the way workers access their earnings with a digital banking platform that allows immediate access to wages. By embedding their services within existing workforce management and payroll apps, Clair ensures seamless integration and ease of use for its users. This innovative approach sets Clair apart in the fintech landscape, striving to provide financial freedom to America’s workforce.
This is a part-time, remote position based in the US. The role requires availability from 11 am to 8 pm ET, three days a week, which may include weekends, offering flexibility for those balancing other commitments.
What Your Day Will Look Like
As a Customer Support Representative, you’ll be the first line of support, answering questions via phone, text, and email. You’ll become a product expert, learning the intricacies of Clair’s services and the earned wage advance space. Collaborating with various teams, you’ll ensure users have an exceptional experience, all while expanding your knowledge in the fintech industry.
Responsibilities & Expectations
- Provide Support: Assist users via phone, text, email
- Become Expert: Master Clair’s products and services
- Collaborate Teams: Work with product and tech teams
- Enhance Experience: Ensure exceptional user satisfaction
- Expand Knowledge: Learn about on-demand pay
Relevant Experience & Skills Required
- Education Requirements: No degree required
- Customer Support: 2+ years experience
- Software Familiarity: 1+ years with Zendesk
- Communication Skills: Explain complex concepts clearly
- Numerical Aptitude: Handle finance-related queries
Compensation & Benefits
The compensation for this role is $21.54/hr..
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “Fintech,” and “Remote Work” appear in your past experience if applicable.
- Highlight any specific experience you have with Zendesk.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.