by Chris Durst July 18, 2022
Conduent, the world’s largest provider of business process services, is still seeking entry-level full-time work from home Customer Service Reps.
They’re hiring from AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, KS, KY, LA, ME, MI, MS, MO, NE, NV, NJ, NM, NC, OH, OK, PA, RI, SC, TN, TX, UT, VT, VA, WV, WI and WY.
The company notes that it is not hiring from the following areas:
- States: AK, CA, HI, MA, MT, WA, IL, IA, MN, NH, NY, ND, SD
- Metro Areas: MN – Minneapolis; IL – Chicago; NY – New York City; OR – Portland; MD – Montgomery County; Seattle, WA
Starting pay is $15.50/hr. Computer provided, paid training, benefits included.
No college requirement is mentioned.
Here’s what the company has to say about the openings:
Join the Conduent Customer Service Representative Team
- Work From Home
- Payrate: $15.50
- Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
- We offer Excellent Training, Career Opportunities, a Great Culture, and Great Benefits!
From the start, with your minimum 6 months call center experience our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
About the Role
As a Customer Service Representative, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Service Representative, you will be responsible for:
- Providing customers with appropriate customized solutions to meet their needs
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
Requirements
- Must be at least 18 years of age
- 6 months call center experience
- Must have and maintain reliable internet
- Have a High School Diploma or an equivalent level of education
- Be able to successfully pass a criminal background check
- Have open availability between 9am-9pm EST
- 100% attendance during training
- Must have reliable internet service not on wifi. Must connect provided equipment to modem via ethernet cable.
- Live in one of the following states: AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, KS, KY, LA, ME, MI, MS, MO, NE, NV, NJ, NM, NC, OH, OK, PA, RI, SC, TN, TX, UT, VT, VA, WV, WI, WY
We are currently NOT hiring in the following geographies:
- States: AK, CA, HI, MA, MT, WA, IL, IA, MN, NH, NY, ND, SD
- Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, Seattle, WA
Working for you
- $15.50 per hour pay rate (bi-weekly pay)
- Paid Training (Training start times between 9am-12:30pm EST)
- Full time schedule (40 hrs. a week & work either a Saturday or Sunday)
- Career Growth Opportunities
- Full Benefit Options
- Great Virtual Work Environment
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
CLICK HERE for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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