$15.80-$19.75/Hr. Work from Home Customer Service & Sales Representative

work from home jobs


by Chris Durst      Feb. 10, 2021

Asurion provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. I’m familiar with them because I have had to make two claims in the past for lost or broken Verizon phones.

The company has posted openings for Customer Service & Sales Reps.

This job has a solid base hourly rate with the potential to earn even more through bonuses, late afternoon hours, bilingual skills, and sales:

Earning potential:

  • Base hourly Rate (English): $15.80
  • Base hourly Rate (Bilingual): $16.80
  • The hourly incentive for hours worked after 5 pm and weekend shifts: $0.50
  • Monthly Bonus plan: Up to $600/month
  • $10 for each Home+ warranty sold
  • Total earning potential 19.75

No state hiring limitations are listed.

Here’s what Asurion has posted about this opportunity:

“We are looking for candidates with great customer focus, computer proficiency, good communication skills, and strong attention to detail. This is a permanent, full-time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims.  Additionally, you will be responsible for selling our Home+ warranty service to customers on every call.

You will:

  • Answer incoming calls from customers regarding their insurance policies
  • Walk customers through claim procedures when necessary
  • Provide 1 call resolution
  • Follow up with customers when needed either via email or callback
  • Ensure all company required procedures are followed
  • Provide pertinent and timely information to all customers
  • Offer upgraded products/services to customer

Required qualifications:

  • At least 1 year of customer service experience
  • Excellent customer service and communication skills
  • PC literacy (Windows, web navigation) and 25 WPM typing skills
  • Must be able to work a flexible schedule
  • The schedule is subject to a shift bid process

Perks:

  • Keep the same shift for 6 months
  • Two weeks of vacation, three sick days and three personal days yearly
  • Two consecutive days off weekly
  • Full benefits after 30 days
  • Free parking”

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

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