.
by Chris Durst Apr. 30, 2025
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
Conduent, the business process outsourcing giant, has posted Remote Call Center Representative openings to their careers page.
In this role, you will use your excellent customer service and communication skills to create positive experiences for the company’s customers and clients.
ENTRY LEVEL! The job posting states, “Customer service experience is a plus but not required to be successful in this role.”
Applicants should be able to pass typing and customer service assessment; have great problem-solving skills; at least a high school diploma or GED; excellent communication skills; the flexibility to work weekends; and the ability to pass a background check which includes education and previous employment verification.
The posted starting pay rate is $16.32/hour. There’s also a benefits package.
Conduent will provide all equipment. (computer, monitor, mouse, keyboard, headset, ethernet cord, power cables).
Following are excerpts from the Remote Call Center Representative job posting:
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others, who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role.
- The starting pay rate is $16.32 an hour.
- Paid time off is accrued after 180 days (about 6 months) of employment.
- Health benefits medical, dental, and vision are available on the1st of employment.
- Fully work from home.
- You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training.
- Successfully learn to navigate 12-13 systems and average of 30-40 calls per day.
- Hours of Operation: 24/7
About the Call Center Representative role:
- High speed internet
- Ability to pass typing and customer service assessment.
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED, or college degree
- Excellent communication skills
- Flexibility to work weekends.
- Manage a steady volume of incoming calls from customers while navigating multiple systems.
- Successful completion of a background check is required for this position, which includes education and previous employment verification (you may be asked to provide proof of each).
Equipment and workspace requirements:
- We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
- You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)
- Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.
- Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
The Application Process
- The application process will take less than 20 minutes and includes everything required to be considered.
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
- Complete a typing test (2 minutes) You will need a keyboard.
- Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Important
- It is important that you complete the application in a timely manner to be considered for the role.
- Your local library, shipping store or search, ‘public computers near me’ if you do not have a computer.
State Hiring Exclusions / Limitations
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT, NY, WA , CT
Metro Areas: MN- Minneapolis, IL – Chicago, NY – NYC
OR – Portland, MD – Montgomery County, WA – Seattle, Washington DC, CO (only the city of Denver).
HOW TO APPLY
(Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We’re a job board and blog.)
CLICK HERE for full details and to apply for this Remote Call Center Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
