by Chris Durst Mar. 22, 2022
Update – It looks like the company has received all the applications it needs and has deleted the listing. For more jobs like these, see our Daily Jobs & Gigs page. Good luck to everyone who applied!
Fiserv is a Fortune 500 company that’s looking for Work from Home Customer Service Associates. Hiring nationwide except California, Colorado, Connecticut, DC, Illinois, Massachusetts, New York, Oregon, Rhode Island, Vermont and Washington.
The position starts at $16.50/hr. Pay rates are higher for 2nd and 3rd shift, and for Spanish Bilingual employees.
A computer is provided. Benefits begin on the first day.
Start Date: 5/02/22
Here’s what the company says about these openings:
Our PEOPLE are caring, friendly and want you to succeed
We have a great CULTURE, in a team environment that is fun, encouraging and engaging. We take PRIDE in what we do.
Come and join one of our many Employee Resource Groups (ERGs)which are voluntary networks designed to unite associates across the company who share a common background, identity, characteristic, affiliation, or life experience.
Who we want:
Do you love providing world class customer service in a fun and results oriented environment?
If you answered yes, we want to work with you!
- You will receive inbound calls from our Bank Clients’ cardholders, answering questions, while driving issues to resolution to the client’s satisfaction.
- We want our clients to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
- Use your great verbal and written communication skills to provide excellent service to our clients.
What you’ll get:
- A career with great growth opportunities and leadership development programs to help you achieve your goals.
- Competitive pay
- Benefits on day one including medical dental and vision.
- Tuition reimbursement
- Shift differentials for those working 2nd or 3rd shift
- If you are taking Spanish Bilingual class, you will get a premium for that on top of your hourly rate
- A lucrative Referral Program with immediate payouts – get paid to work with your friends and family!
Things to know:
Pay Rate: $16.50
Start Date: 5/02/22
Schedules starting as early as 8:30am EST and starting as late as 12:00pm EST
Training will be held Monday thru Friday, 10:00am-6:30pm EST. The production schedule will begin after training and certification.
- Holidays worked will be paid at the premium rate of double time and a half
- 1 hour of Mandatory overtime is required in many of our lines of business due to business need. Any mandatory overtime will be paid at 1.5 times your base salary after you have worked 40 hours in a week
Basic requirements for consideration:
- Resume with application
- High School diploma or GED
- Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality).
- Quiet and secure working environment free from background noise and be able to guard client confidential information.
- Familiarity with computers and internet navigation
- Internet speed requirements: To test internet speed, visit www.speedtest.net and click GO – results will display at the top of the page
- Ping less than 50 ms
- Download greater than 12.0 Mbps
- Upload greater than 2.0 Mbps
- Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution
- Strong work tenure with previous roles lasting a year or more
- Pre-employment background, credit, and drug test are required. This is a remote role, but may not be performed in the following states: California, Colorado, Connecticut, Illinois, Massachusetts, New York, Oregon, Rhode Island, Vermont Washington D.C or Washington.
CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. May you be working from home soon!
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