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by Chris Durst Apr. 15, 2025
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Henry Schein, a fortune 500 company that specializes in health care products and services, has posted a Remote Verifications Representative job to their careers page.
In this role, you’d be handling new customer accounts and reviewing prescription orders for potential fraud. You’d also maintain customer license information using electronic databases.
The posted pay range is $33,815-$52,836/yr.
No college education required.
Requirements include general computer skills, good time management skills, and attention to detail. For complete requirements and other details, see the listing below.
Benefits include Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Following are excerpts from the Remote Verifications Representative job posting:
This position is responsible to verify applicable proper Federal and/or State licensing documentation for customers ordering prescription products. Researches and maintains customer license information using electronic databases. Responsible for reviewing and activating new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as Contacts needed. Contacts customers for additional information as needed. Interacts with Sales team and other internal divisions regarding customer orders for prescription products.
Please note the hours required for this position are 8:30am-5pm PST.
KEY RESPONSIBILITIES:
- 60% Verify applicable Federal and/or State licensing documentation to release customer orders for prescription products. Contact customers via email and phone to verify additional information as needed. Review and activate new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as needed.
- 25% Document and update customer license information to ensure regulatory compliance.
- 10% Interact with Sales team and other internal divisions regarding customer orders for prescription products.
- 5% Participate in special projects and perform other duties as required.
SPECIFIC KNOWLEDGE & SKILLS:
- Very good telephone etiquette and effective dispute resolution.
- General computer skills and ability to learn applicable computer systems.
- Ability to clearly document details of customer licensure information
GENERAL SKILLS & COMPETENCIES:
- Good time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented
- Very good Interpersonal communication skills
- Very good written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
WORK EXPERIENCE:
- Typically 1 or more years of related experience.
PREFERRED EDUCATION:
- General education, vocational training and/or on-the-job training.
Compensation & Benefits:
The posted range for this position is $33,815 – 52,836, which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Verifications Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
