$36,800 – $55,200/yr, Computer Provided, Entry Level – Work from Home Customer Care Representative

work from home customer care reps. $36,800-$55,200 per hour. Entry level opportunity, Starts Mar. 21, 2022, computer provided, benefits from day 1


by Chris Durst        Feb. 24, 2022

UPDATE: The Hartford has received all of the applications they need and the job posting has been removed from their site. Good luck to all who applied!

THESE POSITIONS FILL QUICKLY – APPLY NOW!

The Hartford has posted NEW openings for Remote Call Center Customer Services positions.

No state limitations are noted in the ad, however, their previous listing indicated there may be several states from which they do not hire.

Start Date: March 21, 2022

No college required.

EQUIPMENT PROVIDED.

The annualized base pay range for this role is: $36,800 – $55,200

As with many insurance companies, The Hartford also offers comprehensive benefits.

Here’s what the company has posted about this opportunity:

“You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

Are you looking for a career where you can apply your talents to meaningful work? Have you considered a career in the insurance industry? Would you like to work for a company whose core mission is to help individuals and businesses succeed?

Well then you have found the right fit!

​As a Customer Care Representative on the Group Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. The Hartford will provide you with 4 weeks of paid training, as well as ongoing coaching and development to ensure your success.

This is an entry level position in our dynamic claims contact center and provides excellent career pathways into our claims organization. With a detailed road map for learning opportunities and managers who are trained to coach and guide toward career development, you will be equipped with the right tools to build a long-lasting and evolving professional career.

RESPONSIBILITIES:

  • Be the first point of contact to our policyholder’s, explaining the claims process, initiating damage appraisal and organizing car rental where appropriate
    Initiate claims according to claims best practices, as assigned and provide exceptional customer service
    Utilize multiple computer applications to accurately document claim information
    Be provided with 6 weeks of paid training as well as ongoing coaching and development to ensure your success

Location: Remote
Start Date: March 21, 2022

Training Hours are Monday – Friday, 10:00 A.M. – 6:30 P.M. EST for the first 6 weeks of employment. Time off during training is not accommodated.

After training, shifts offered range between 9:30 A.M. – 9:00 P.M. EST time, Monday – Friday, year- round.

QUALIFICATIONS:

  • A demonstrated background in customer service, insurance, retail, restaurant or a related field
  • Excellent communication skills with strong ability to empathize with customers
  • Strong attention to detail
  • Experience working in a Windows-based computer environment
  • The ability to work in a collaborative environment
  • High School Diploma or equivalent required, bachelor’s degree a plus

Training Requirements: As a condition of employment, you will be required to successfully complete a multi-week New Hire Training Course and, upon completion, obtain a passing score on the final course assessment. Continued employment with The Hartford is contingent upon you successfully passing the exam(s) within 30 business days from the completion of the New Hire Training.

Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and (2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$36,800 – $55,200

Benefits

Our company’s success is due to our employees’ dedication and passion for their work. They are our greatest asset. That’s why we are committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own”

CLICK HERE for full details and to apply. For more jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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