by Chris Durst May 18, 2022
Besides their “catchy” jingle, Liberty Mutual has an active work from home program. They also just posted new openings for Remote Claims Customer Care Associates.
For this position, they are hiring from all states EXCEPT Hawii, Alaska, and Califorina.
These are full-time positions with an annual salary range of $40,000 -$46,950.
Their benefits program includes:
- Health
- Health Savings Account (HSA)
- DentalVisionDisability Insurance (both short- and long-term)
- Life Insurance (for you and your family)
- Accidental Death and Dismemberment Insurance
- Dependent Care Flexible Spending Account
- Employee Assistance Plan (EAP), including dependent care resources
- Retirement Benefit (pension) Plan
- 401(k) Savings Plan with Company Match
- Other valuable benefits
Here’s what the company has posted about this opportunity:
“Pay Rate: $40,000 -$46,950 annually
Salary is dependant on location and experience
Working schedule will be an 8 hour shift with various start times between 6:00 AM – 12:00 AM CST.
***Hiring in all states with the exception of: Hawii, Alaska, and Califorina ***
Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.
Responsibilities:
Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)
Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed
Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals
Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues
Clear communicator: You’ll provide policyholders with the information they need by clearly setting expectations and outlining next step
Qualifications:
- A history of working in financial services, hospitality or retail, with previous call center experience a plus
- Appropriate licenses or willingness to obtain licenses via company-sponsored training
- Excellent oral, written and interpersonal skills
- Ability to project courtesy and empathy
- Strong time-management and multi-tasking capabilities
- Demonstrated typing proficiency
- Proficiency using computers, including Microsoft Outlook and keyboard shortcuts
- Ability to handle confidential and proprietary information appropriately
- A high school degree or equivalent, Bachelor’s degree preferred
- Willingness to continue learning about products, procedures and technical systems as you grow in this role
CLICK HERE for full details and to apply. For more gigs like these, check our Newest Jobs & Gigs page. To be the first to hear about gigs like these, like our Facebook page. Good luck in your next steps toward working from home!
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