by Chris Durst Feb. 14, 2022
Verizon has posted openings for TWO TYPES OF WORK FROM HOME POSITIONS – Customer Service Reps and Inside Sales Reps.
The Inside Sales roles appear to be available in AR, AZ, CO, FL, GA, MN, NC, OH, OR, SC, TX,and WA.
The Customer Service roles are limited to applicants from AL, AR, CO, FL, ID, MN, OH, OR, TN, UT, and WA.
For both roles, you will be set up with, “company-provided ergonomic chair, desk, and computer equipment.”
Here’s a bit about each of these roles:
CUSTOMER SERVICE REPS
“What you’ll be doing…
If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert and more – all while working remotely from the convenience of your home office, which must be located in the state of …
- Listening carefully to customers with patience and courtesy.
- Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.
- Educating customers and positioning Verizon solutions to drive and close sales.
- Building customer relationships by earning their dedication and trust through unmatched customer experiences.
What we’re looking for…
You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.
You’ll need to have:
- Meet all home office requirements listed below.
- High school diploma or GED.
- One or more years of customer service and/or sales experience.
- Willingness to work evenings, weekends, and holidays.
- Demonstrated communication and customer service skills.
Home office requirements:
- This is a work-from-home role with occasional in-person meetings and training.
- Your home office must be located within the state of…
- Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.
- A dedicated quiet, private workspace.
- Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.
- The ability to self-manage in a remote work environment including setup of company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.
- Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team – all in a remote work environment.”
INSIDE SALES
“What you’ll be doing…
Generating sales helps our business grow, and you’ll help us achieve continued growth by providing exceptional customer service. As a Work from Home Inside Sales Representative, you’ll take inbound calls from potential customers in response to promotional communications. You’ll also make some outbound calls to customers who are eligible for new promotions. You’ll help our customers understand how our wireless services will enable them to play, work, and live better all while working remotely from the convenience of your home office. To be eligible for this position, your home office must be located anywhere within the state of Florida.
The primary responsibilities of the position include:
- Listening to customers’ needs and making appropriate recommendations.
- Promoting our products and services.
- Communicating the value of our offerings.
- Influencing the purchasing decisions of new and existing customers.
What we’re looking for…
You’re someone others look to for advice on the latest technology. Working toward challenging commission-based sales targets to motivate you to perform at your best. Multi-tasking comes easy to you, even in an at-home environment that lacks direct supervision. You are persistent and know that with effort, you will win. You make connections with all types of people, are a skilled communicator, and build rapport easily.
You’ll need to have:
- Meet all home office requirements listed below.
- One or more years of work experience.
- Willingness to work evenings, weekends, and holidays.
- Willingness to work in a commission-based environment.
- Even better if you have one or more of the following:
- An Associate’s Degree.
- Commission-based experience.
- Experience handling inbound and outbound customer calls to achieve sales.
- The ability to work effectively in an at-home environment independent of immediate supervision.
- Experience solving customer problems in a work-from-home environment.
- Demonstrated self-discipline, time management skills, resourcefulness, and ability to work collaboratively with leaders and teams, all in a virtual work environment.
- Home office and virtual office Requirements:
- This is a work-from-home role with occasional in-person meetings and training.
- Your home office must be located within the state of…
- Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.
- A dedicated quiet, private workspace.
- Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.
The ability to self-manage in a remote work environment, including setup of company-provided ergonomic chair, desk andcomputer equipment and ongoing proactive, skilled, and effective management of your home network and connections.”
TO SEE ALL REMOTE OPENINGS, START BY CLICKING HERE, then:
Type the word REMOTE into the KEYWORD field.
In the “Filter by” section, click on “Sub Category” and check the “Customer Support” and/or “Inside Sales” box(es).
You should now see the full listing of positions so you can click on the ones that are hiring in your area.
For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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